ReallusionReviews of reallusion.com

Absolutely not intuitive, it takes you 2 hours to find something. (I searched a man seated and they said "look at this idle man who eat". In Iclone, 4 panels that do the same thing :/ Buggy software and a bit expensive too. uptdate I've been using iClone and CC5 for over a year now, and I have to say, I'm still constantly searching for the things I use every day. It's easy to get lost among the “Items,” “Packs,” “Templates,” and “Custom” panels. It's so completely unintuitive that you're constantly searching for everything; it's impossible to get your brain used to it. The Reallusion store is sorely lacking in assets, and while there are tons of animations on Actorcore, simple animations just don’t exist... It’s a real shame.

It is the worst product for a professional 2d animation. Dont recommend it. Its also expensive.

I have character creator 3 which cost a lot and I get packs from there content store...and low and behold they never show up in the software and downloading them seems to be an impossible task. This is coming from a dude who can literally make a whole video game from scratch by himself. This software makes adobe look good and that's saying a lot. Its bloated overly complicated garbage.

Check their EULA before buying. They are sneaky and not worth the time wasted if you're coming from the games industry. You basically cant use the output characters for anything typically found in games. Their clause about 'Character Generation' is legally sneaky and really its outrageous. It does not effect Reallusion WHAT SO EVER if you have character creation within a video game. They are greedy money grabbers at this stage. Absolutely terrible customer service and timing. It can take them days to weeks to reply. Also if you want the enterprise license. Well, I guess just don't even try. They lead you on and then basically say they are not interested. Id say they are even worse then Adobe. And that is a crazy statement. FIX THE DAM EULA REALLUSION. AND LET PEOPLE MAKE GAMES WITH YOUR STUFF OR YOU WILL FAIL!

If you're considering purchasing reallusion software, proceed with caution. I recently bought character creator that never worked on my high-end PC. Initially, I attempted to contact support via email, but due to a mistake on my part, I used the wrong address. Eventually, I discovered they use a weird ticket system. The software wreaked havoc on my computer, necessitating a complete reinstall. When I requested a refund, they informed me that refunds are only available within 14 days of purchase. I tried to issue a chargeback, but since I used a debit card, neither Visa nor my bank was helpful. Unfortunately, I lost $295 of my hard-earned money. Be careful out there and think twice befor you give them your cash!

Reallusion has the worst customer service ever, To resolve your issue, they make you put in a ticket. You will wait days for a super thin generic response that does not solve your issue. This forces you to spend more days waiting for reallusion to respond again. Too often they won't respond at all. Meanwhile, your projects are at a dead stop. But the worst is when instead of telling you that there is a bug in the program, they string you along and waste your time.

As someone who bought a suite of their software, I would not recommend it. There are a bunch of bugs that do not get fixed, nor will they try to fix them. The support forum is "moderated" meaning that you cannot complain about how there a bunch of unanswered posts about bugs and problems. The ticket support staff will just send you back out to the forum without investigating any of the bugs. I've hit a wall where the project I'm trying to do can't proceed because of the bugs so now that 1k or whatever is worthless to me and I also wasted my time with it. You can just take a look at the support forum they have with many unanswered problems dating back months ago. Seems like they spend all their development time on selling their products with demos instead of making them usable and supporting them.

Let's be clear, the previous negative reviews, in the always tricky context of long-time users who have spent fortunes and still have to spend for fully-paid upgrades (Reallusion doesn't practice paid-up upgrades, at the very least), are legitimate. Let's be honest, you won't find a better character creation and animation solution on the market. As for the rest, I think they've greatly improved by limiting the number of intermediate plugins that previously existed with CC3/IC7 versions (pipeline edition etc...). Since version CC4/IC8, you theoretically no longer need any other plugins to create your own character and animate it... unless you want to create your own motion captures with third-party hardwares or greatly improve character customization (and even then, if you're experienced enough, you can do without intermediate plugins like Headshot and other creation aids)... It's been a long road for Reallusion, but they seem to be improving with time and responding favorably to user expectations: the attention paid by many professionals to the new version (CC4/IC8) is a sign of recognition and constant improvement. If you're even the slightest bit of an expert in the field of film creation, and if you're honest, you can't deny that the CC4/IC8 pairing is the most accomplished tool in terms of character creation, customization and animation facilities for independent studios with low production budgets. What's more, (free) export capabilities to real-time 3D rendering engines have been perfected. As far as I'm concerned, the 3D software industry is in a state of flux, with the emergence of artificial intelligence: Reallusion has made an effort by producing ever more functional updates, and by considerably modifying its business practices in a rather financially uncomfortable niche sector... What's more, Content Store/Marketplace services are beginning to proliferate... for better or for worse. Potential asset buyers, however, have strict quality guarantees: you're free to make your own purchases, but the Content Store and asset "certification" are an additional guarantee to avoid disappointment. This is not really the case with other asset suppliers; add to this the fact that assets (notably Outfit) can be easly adapted to your native character creations... and the time saved is undeniable for those with limited means in terms of production. In short, yes, "Reallusion's" past is pretty painful, but as I said, they're getting better with time, and that's a sign of serious consideration for a very demanding business sector. And then, before throwing stones, it's true that nothing is ever perfect... I haven't forgotten the dirty work done by "Pixologic", bought out by Maxon... who introduced paying updates after several decades of dearly paid "perpetual" free licenses, not to mention the other players in the sector like Substance Painter, etc. who introduced rather costly subscription practices. It's always better to see a teenager settle down and grow up wisely, than to see a mature person end up badly...