ReallusionReviews of reallusion.com

I purchased credits on Reallusion because I wanted to download a cartoon image from their website to use as a background and foreground in a video. The image was advertised as layered, which sounded ideal. However, instead of being able to download it in a standard format (like an Illustrator file), I was forced to install multiple pieces of software—none of which actually allowed me to access the image itself. When I contacted support, I was told to reach out to the artist directly to request the file, which seemed unreasonable. Why not simply make the image available in a standard format? I was also informed that a refund would not be possible. Over the course of a week of back-and-forth with support, I actually found an alternative image elsewhere and completed my project without using Reallusion’s products. In the end, their system and support only cost me time and money, while offering no usable result. Based on this experience, I cannot recommend Reallusion.

It's hard to find anything good to say about this product: terrible design and user experience, massively buggy, poorly documented, and priced like an enterprise application. It's possible that large studios have dedicated staff creating custom pipeline implementations, but the consumer end-user experience is the worst I've seen. Definitely not recommended for any use case I can think of, there are far better alternatives.

I have been using CC4 basically since it came out. I have tried to use it video games. That was a mistake. The licensing is the worst in the business. The program itself is not adequate for the job and it is way overpriced. Mesh conforming is awful, weight painting is awful, getting blendshapes to look natural is awful. Don't even get me started on custom hair. Add-on programs like headshot are obviously just third-rate cash grabs. Unreal live link is $1700 for no good reason since Unreal does most of the work. In the end it can be useful for a handful of things that can be done in other programs (rigging mostly). If you need to create a bunch of plasticy generic NPCs quickly and are already going to be using other programs for their clothing and animations, it's fine. Otherwise, I have nothing but regrets about dealing with this company or their products.

I paid $99 for Animation 5, thinking it would be easy to use. I am not a professional and English is not my first language. I didn’t understand how the app works, and I didn’t use it at all. I contacted Reallusion for a refund, but they refused to help me. I feel helpless and disappointed. I just wanted a tool I could use, and now I lost my money for something I never used. This is not fair and I hope the company will respond and do the right thing.

Even Reallusions own community says their products suck and to get free to use stuff instead lol its a joke of a company and a community

I just bought two animations but the download feature for them does not work and now I cant even login to my account anymore due to technical issues they have with google connect. There is no customer support!!! for something this expensive is ridiculous.

Evil company overcharges for barely functioning applications of which blender can do everything it can do for free or 1/100th of the price

It is incredible that after uninstalling all their products, they leave spyware in C:/ProgramData/Reallusion that you can't delete because they are ALWAYS in use. Unbelievable this garbage program.