Tim W.
Great software held back by poor management
This is a company making good software let down by marketing and pricing that really alienate (and, as can be seen here, infuriate a lot of people). No-one should have to spend so much time decrypting what elusive combination of elements are required to get the functionality they need. I really appreciate the product as part of an Unreal pipeline and, given the cost of even the most bare iClone package it is staggering that you have to pay a lot more to export your work, just as the flurry of assets they sell have an additional price if you want to use them beyond the closed ecosystem if the programme. I did think that with Unreal’s Metahumans the Reallusion niche would disappear but they have been quick to work with this (and Omniverse), indicating that the tech side of the company really understand their customers BUT this is the polar opposite of the marketing team who seem to delight in coming up with bundling, upgrade and activation schemes that are at best devious but really a lot closer to some of the more serious charges levelled by other reviewers. This is compounded by courting a slew of early adopters who will generate euphoric content on YouTube and elsewhere and given generous bundles of ‘evaluation’ software and assets that leave them ignorant of the terrible up selling necessity experienced by all but the few who can navigate their offerings. Again, I really appreciate IC7 but will resist the upgrade to IC8 because it would take me so long to be sure I understood the full cost to replicate the functionality I currently have. Please junk the alienating business model - it’s not a limitless market and aggravating customers is not sustainable.