Marie-Charlotte B.
Bad company
Put in the order, got an order confirmation, money went off the bank, no link with information about the shipping, ... Never heard of them again, despite trying to contact them via several canals. It won't arrive on time to gift eitherway ... Very dissapointing
Response from Reality RacingDec 18, 2025
Thanks for sharing this Marie-Charlotte. I located your order and want to clarify the situation. Your order was received and fully processed on our end, and production costs were already covered. However, since it had not yet shipped and the timing no longer worked for you as a gift, we went ahead and issued a refund. The order is still scheduled to ship, and you’ll receive tracking as soon as it leaves our facility. Once you see the shipping confirmation, we’d appreciate it if you updated this review to reflect that the order did move forward and the refund was handled. We understand the frustration around gift timing and appreciate your patience.



