Reality RacingReviews of realityracing.co

Response from Reality RacingOct 8, 2026

Hi Beth, We’d like to clarify that the VIP membership is presented as an option during the ordering process. Customers can choose to join VIP or proceed with No VIP before continuing to checkout and paying for their order. Before an order can be paid for, customers are also required to check a box confirming that they have reviewed and agreed to the applicable terms. The membership terms including the recurring charge are displayed during the checkout process before payment is submitted. That said, we’d like the opportunity to look into your order and address your concerns. We’ve requested additional information from you here on Trustpilot so we can locate your order and assist you. Alternatively, you can contact our support team directly at [email protected] with your order details and we’ll be happy to look into this for you.

Response from Reality RacingOct 8, 2026

Hi there, We’d like to clarify that the VIP membership is presented as an option during the ordering process. Customers can choose to join VIP or proceed with No VIP before continuing to checkout and paying for their order. Before an order can be paid for, customers are also required to check a box confirming that they have reviewed and agreed to the applicable terms. The membership terms including the recurring charge are displayed during the checkout process before payment is submitted. That said, we’d like the opportunity to look into your order and address your concerns. We’ve requested additional information from you here on Trustpilot so we can locate your order and assist you. Alternatively, you can contact our support team directly at [email protected] with your order details and we’ll be happy to look into this for you.

Response from Reality RacingOct 7, 2026

Hi Reka, We’re sorry to hear about the confusion regarding the membership and with your order. We’d be happy to look into your order. We’ve also requested some additional information from you here on Trustpilot so we can locate your order and check its status. Alternatively, you can email us directly at [email protected] with your order details and our team will be happy to assist. We look forward to hearing from you and getting this sorted out for you!

Response from Reality RacingOct 8, 2026

Hey Steve, We’ve already replied to your emails and we’re glad we were able to address the issue directly. We’ve already arranged a resolution for the affected T-shirts. We hope this helps make things right and gives you a better experience with our merch. Thank you for taking the time to share your experience and for giving us the opportunity to resolve the issue.