JAN G.
Slow shipping
The shipment took entirely too long to get to the office. You claim overnight shipping, but it took two weeks to get to us.
Response from Ready TonerFeb 12, 2025
Hi Jan, We're sorry for your negative shopping experience. To be honest, 90% of orders arrive in 1-3 business days according to our shipping report. However, due to factors such as bad weather, backorder, or carrier delay, we cannot avoid delays for a small number of orders. I checked the shipping record of your order. You placed the order on Jan. 28 and we shipped it the same day. The order was delivered on Feb 4th. It took longer to arrive because the Lexmark toner cartridge you purchased is out of stock in our NJ warehouse. So we shipped it from the CA warehouse. Our NJ warehouse will have the 56F1X00 toner cartridge back in stock next month. It only takes 2-3 business to deliver your order to OH. We sincerely hope you will give us another try. Best regards, Ready Toner Team
