Ken K.
Ordered NAD+ and SERMORELIN
Ordered NAD+ and SERMORELIN, sent on the 8th, received on the 11th. Kicker is, since I didn't get the NAD quick enough, they sent another on 10th. Didn't tell me. Only notice I got was "your order has shipped" from the 8th. Received 3 boxes (wasn't told how many to expect). All had internal temp of 75 F (using laser thermometer), sent pics. Couldn't tell the 2 viles of NAD apart (sent photos, they couldn't either). Wouldn't replace, Stuff happens. Should have notified me they were sending replacement. Canceled all subscriptions.
Response from ReadyRxJul 1, 2026
Hi Ken, we’re sorry the communication around your replacement shipment was not clearer. When the original delivery did not arrive within the expected timeframe, our team processed a replacement promptly to support your order. Because the replacement was sent so quickly, both shipments were prepared from the same batch, so they would not appear different, and that should have been explained more clearly. Please contact our Care Team at 310-878-1003 so we can review any remaining questions privately. —The ReadyRx Team




