ReadyRxReviews of readyrx.com

Wrong dosage sent, sent a picture of my script from Vyora wellness and just getting the run around. So, I basically wasted a months fee on a dosage I used in two weeks, and the “dr” can’t seem to understand what I’m trying to say about adjusting so I’m canceling and going back to Vyora

Having shipping issues and I know they can’t be blamed for that but I had to drive over 50 miles to get it because they said I had to pick it up and would not offer a refund. So I get home and open the package and it’s about a teaspoon of medication in the vial. I am supposed to inject it for 4 weeks I contacted them and they wanted pictures. I send the pictures and haven’t heard back. Definitely will not use them again that much money for a teaspoon of medication. I feel like they are definitely not trustworthy.

Dr never answers my questions.

They couldn't even get my address right this was a bad sign the costumer contact from the very start was garbage sorry I can't put my health in the hands of folks who cant even get my address entered correctly

As an introduction to peptides and looking into various platforms, I found ReadyRX fairly questionable. As they advertise physician oversight, you never hear from a licensed doctor. Instead only people claiming to be physician assistants providing canned answers to questions. The time of response is delayed. During the experience with ReadyRx I continually lost trust in the legitimacy of the platform and claims that were made. I was turned away from peptide usage as a result of my experience here. I recommend finding a longevity clinic that you can actually go and talk to and have discussions regarding whether peptide supplementation is right for you.

I called on June 23, to cancel my subscription. An email confirmation was never sent to me. My account was charged again. Medication arrived today that I had already canceled. I then spoke with Alex from the cancellation department, who said she canceled my subscription. She didn’t honor my previous cancellation on June 23 even though she admitted to having a voice recording of my call. She claimed “I hung up”. I asked her to ensure that this time I am emailed a cancellation confirmation. However, again, she failed to send me a cancellation confirmation email. She also did not give me a cancellation confirmation reference number. Therefore I have no proof that I canceled.

Horrible. They are scammers! I used the product for about a year. I liked it and recommended it. I recently wanted to cancel due to financial reasons. I tried to cancel on August 19 and was told that they had already charged me. They said it was compounded on the 17th and, even though it was not shipped, that I had to accept the order. I was fine with this. Here lies the issue: apparently, the medicine was delayed in shipment, and since it requires refridgeration that, I needed to throw it out. I then requested a refund since I did not want the medication anyway and now it is useless, and in the trash it should be an easy fix. Nope. After hours of emails and calls, they offered to resend the medication with no additional charge! What? I already paid for something I did not get! I then said I need it sent immediately because I need to be home to get it when it's delivered, and I won't be around every day to wait for it. I was told the pharmacy needs to compound it, so they can't send it immediately! So, the medicine isn't even made yet, so why can't they just refund it? They also use Klarna, so it is very difficult to dispute the charge. Yet another issue. BAD customer service, to say the least. NAD is great; ReadyRX is horrific! Use another company. What I need to clarify is because once again this company lies. They sent a response saying that once an order is fulfilled that it cannot be canceled. Yes, that was understood. But once that order came late and had to be thrown out there should’ve been no reason for them to refill an order that I wanted to cancel. After me telling them that the order came late and I was told to throw it out, I then told them that I did not want it once again and that now I should be able to be eligible for a refill. At that point, they said no I was not going to get a refund, even though the medicine was not compounded or shipped or even on their radar. Very poor business practices! There are plenty of other companies out there that provide better service. Spend your money where you know you’re protected! This company is just all about lies. On top of all of this, they sent the second shipment, and it came in a box that did not mention to be refrigerated, and was torn open. I had to throw the second batch of medicine out because it sat at my reception desk unrefrigerated because I did not know it was coming, and it did not say refrigerate so the reception desk did not refrigerate it. Once again, they had no response for this, but what do they care, they got their money!

Repeated dispensing failures through ReadyRx. Their actual dispensing pharmacy, Precision Fulfillment Pharmacy, opened a formal quality investigation. Said my complaint resulted in actual corrective dispensing changes. ReadyRx charged me $190 for my next refill but never shipped it. When I contacted customer service, upper management terminated me as a customer and had a rando CSR call to tell me. Meanwhile, I have 10 refills they won't let me transfer to an actual pharmacy. ReadyRx is a scam. It's not a medical provider and it's not even a pharmacy.