ReadyRxReviews of readyrx.com

Very easy to setup and get started with your journey. Great communication with doctors and customer service.

Quick and easy process!

Had a very courteous knowledgeable representative. He was very helpful.

Happy so far! Just started my new rx yesterday and so far has been an easy experience. Even got a follow up call today to see how the delivery went and how the first dose went. Great to see they actually care about their patients.

Very pleasant representative who had a lot of great information.

Everyone was very helpful and kind. Dr Richard was incredibly nice and helpful with all my questions and my appointment itself. I’m so happy I pick this office as my primary care.

Horrible. They are scammers! I used the product for about a year. I liked it and recommended it. I recently wanted to cancel due to financial reasons. I tried to cancel on August 19 and was told that they had already charged me. They said it was compounded on the 17th and, even though it was not shipped, that I had to accept the order. I was fine with this. Here lies the issue: apparently, the medicine was delayed in shipment, and since it requires refridgeration that, I needed to throw it out. I then requested a refund since I did not want the medication anyway and now it is useless, and in the trash it should be an easy fix. Nope. After hours of emails and calls, they offered to resend the medication with no additional charge! What? I already paid for something I did not get! I then said I need it sent immediately because I need to be home to get it when it's delivered, and I won't be around every day to wait for it. I was told the pharmacy needs to compound it, so they can't send it immediately! So, the medicine isn't even made yet, so why can't they just refund it? They also use Klarna, so it is very difficult to dispute the charge. Yet another issue. BAD customer service, to say the least. NAD is great; ReadyRX is horrific! Use another company. What I need to clarify is because once again this company lies. They sent a response saying that once an order is fulfilled that it cannot be canceled. Yes, that was understood. But once that order came late and had to be thrown out there should’ve been no reason for them to refill an order that I wanted to cancel. After me telling them that the order came late and I was told to throw it out, I then told them that I did not want it once again and that now I should be able to be eligible for a refill. At that point, they said no I was not going to get a refund, even though the medicine was not compounded or shipped or even on their radar. Very poor business practices! There are plenty of other companies out there that provide better service. Spend your money where you know you’re protected! This company is just all about lies. On top of all of this, they sent the second shipment, and it came in a box that did not mention to be refrigerated, and was torn open. I had to throw the second batch of medicine out because it sat at my reception desk unrefrigerated because I did not know it was coming, and it did not say refrigerate so the reception desk did not refrigerate it. Once again, they had no response for this, but what do they care, they got their money!

Good customer service, and reached out to talk to me personally once I received medication