Reach Mobile Reviews | Read Customer Reviews of reachmobile.com

Reach MobileReviews of reachmobile.com

4.9499 reviews
Internet & Software
285 Billerica Road, Chelmsford, Massachusetts

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Reach Mobile

About Reach Mobile

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans

Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: reachmobile.com
Website: reachmobile.com
Category: Internet & Software
Location: Chelmsford, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reach Mobile reviews

499 approved reviews, newest moderated first

Charles
Sep 10, 2020
Awesome service
Awesome service, don't like getting all the review emails.
Response from Reach MobileSep 10, 2020
Hey Charles! Noted. We'll remove ya from the emails but continue to provide you was awesome service :)
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Elaine
Sep 10, 2020
Very satisfied
I am very happy with my service and the great savings. Thx
Response from Reach MobileSep 10, 2020
We're glad to know that you're satisfied. Thanks for the kind words!
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Robert
Sep 10, 2020
Great service
Great service
Response from Reach MobileSep 10, 2020
Thanks for the review, Robert!
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Patricia R.
Sep 9, 2020
Great experience friendly staff
Great experience friendly staff
Response from Reach MobileSep 10, 2020
Thanks! We try our best!
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K. A.
Sep 9, 2020
Simple-no nonsense
Simple-no nonsense, low rate because I don't use my phone like a teenager does. Great!
Response from Reach MobileSep 10, 2020
We're not into fluff and stuff. We're into transparency and simplicity. It's nice to know that you too have the same standards :) Thanks for being a Reach customer.
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Lou
Sep 9, 2020
Same coverage as Verizon
Same coverage as Verizon. Never had connection issues. They recently changed their DATA from reduced speed to no DATA once you have reached your limit. Would be nice if they had senior rate like T-Mobile. Maybe time to switch.
Response from Reach MobileSep 10, 2020
Hey Lou, happy to hear that you're enjoying your connectivity. Yes, we did recently change our data policy. We've been really pleased having you on the service and we don't want you to switch! Please contact us at [email protected] so we can discuss options :)
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Jay
Sep 9, 2020
Great cell service at low coat
Great cell service at lower cost than Verizon. Travelled over 5 southwestern states and got great coverage where my old carrier would have nothing. Easy app. Highly recommend.
Response from Reach MobileSep 10, 2020
Thanks, Jay! Great coverage, easy app, lower cost. Good to know we're ticking all those boxes!
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Janet A.
Sep 9, 2020
Another great encounter with customer service
I contacted customer service for an address change & they immediately looked up to make sure I would get good reception in my new area. They were very helpful.
Response from Reach MobileSep 10, 2020
We think it's important to be happy with your carrier AND satisfied with your network connectivity. Whether your here or there, we want to ensure that Reach is there for you for the long haul. We're in the business of win-win!
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