Reach Mobile Reviews | Read Customer Reviews of reachmobile.com

Reach MobileReviews of reachmobile.com

4.9499 reviews
Internet & Software
285 Billerica Road, Chelmsford, Massachusetts

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Reach Mobile

About Reach Mobile

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans

Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: reachmobile.com
Website: reachmobile.com
Category: Internet & Software
Location: Chelmsford, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reach Mobile reviews

499 approved reviews, newest moderated first

Hong N.
Mar 7, 2021
Good customer service
Good customer service
Response from Reach MobileMar 9, 2021
Thanks for the nice review!
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Gary W.
Mar 7, 2021
Great hob
Customer Service agent Bhumika did a great job. She got right to the issue resolved it and we are very great full. Thank you Bhumika, Gary Weidner
Response from Reach MobileMar 9, 2021
Thank you for the wonderful feedback! We don't play around when it comes to issues you may be experiencing. Happy to hear we were able to get to the root of the issue and solve it in a snap!
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Matt
Mar 6, 2021
Great customer service
I have activated four phones now with Reach. Every time has went smoothly. Customer service is great, and walked me through each step. The service is reliable, and MUCH cheaper than other competitors.
Response from Reach MobileMar 9, 2021
Wow - great activation, wonderful customer service, excellent network AND you're saving money? Looks like we're a perfect fit! Welcome aboard, friend!
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Donna
Mar 6, 2021
I had great help and service when…
I had great help and service when activating our two phones! Thank you!
Response from Reach MobileMar 9, 2021
That's great to hear! Excited to have you on our service!
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Billy
Mar 5, 2021
The agent was very patient and helpful…
The agent was very patient and helpful wit my activation Solved all my problems during the process.
Response from Reach MobileMar 9, 2021
Wonderful! Happy to hear that we were able to assist with a smooth activation.
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AC
Mar 4, 2021
Awesome customer service
Awesome customer service. Anytime I had a question, they were always very helpful. I would highly recommend this carrier.
Response from Reach MobileMar 4, 2021
Awesome! We're so glad to hear it! 🤗
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Steve P.
Mar 3, 2021
Great cell service and excellent…
Great cell service and excellent customer service. I needed a little help getting one of my phones connected to their system. Cyon @ Reach Mobile worked with me to resolve the problem. Customer service on a personal level. Was like dealing with a small town local business not a big city corporation. These guys know how to treat people right!
Response from Reach MobileMar 3, 2021
We love treating people right! Life would be pretty dreary if we treated people with disrespect or unimportance. It feels good to treat people with the courtesy they deserve, and whattayaknow... they tend it like it! Glad to hear that you appreciate the little something extra that Reach has to give ❤️
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Francisco
Mar 3, 2021
Excellent service.
Excellent service.
Response from Reach MobileMar 3, 2021
Awesome! Thanks for the kind review!
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