Suzanne F.
Great value for the money
Great value for the money. I've had NO problems with service or billing or anything. I highly recommend Reach Mobile.
Response from Reach MobileJun 23, 2021
Thank you so much, Suzanne! <3

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

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499 approved reviews, newest moderated first
Suzanne F.
Great value for the money. I've had NO problems with service or billing or anything. I highly recommend Reach Mobile.
Response from Reach MobileJun 23, 2021
Thank you so much, Suzanne! <3
customer
Reach Mobile has worked seamlessly and with a rapid response time in serving my elderly father and me. In his case, he has become unable to use a cell phone and they were very patient and helpful while we tried to figure it out. I would recommend them 100%! Not to mention the reasonable price.
Response from Reach MobileJun 23, 2021
Thank you so much for the kind words for our team! <3
E A.
Soooo given that a cellphone carrier is a necessary evil, as was a landline carrier previously. Over the years have had several cell carriers, only wish that had had this carrier from the beginning (late 80’s). This carrier is unlike any have had in the past. Obviously not modeled after the other carriers. Seems they actually treat as a paying customer, not an annoyance! Customer service is extremely friendly & cooperative, not to mention responsive. Price is extremely competitive & fair. Overall a stellar experience. Will continue to recommend to others.
Response from Reach MobileJun 23, 2021
We also wish we could have been around - imagine the amount of happy customers like yourself! We definitely pride ourselves on differentiating from the other guys - thank you for recognizing how much we care about our customers and for the stellar review <3
Rich G.
Switched from Verizon a few years ago and some things are the same, some are different. Same - service is the same. Phone still shows Verizon at the top, uses Verizon's towers. Different - I save between $35-$50 every single month, depending on how much data I use. My bill literally went from $85 to $35 per month and I've saved $1000 or so in just two years. That's bananas. Another difference is that when I call them, a real person answers the phone.
Response from Reach MobileJun 23, 2021
Goes to show that differences aren't bad! Thank you for being such a loyal Reach customer <3
Shelby H.
I was having an issue processing my payment and when I reached out through the online chat, Bhumika Mishra, a fantastic Customer Success Rep, responded right away to help! She did everything within her power to move the process forward and even checked on my progress much later to make sure that I was helped and taken care of! She was very helpful and kind!
Response from Reach MobileJun 23, 2021
We're so happy Bhumika was able to support your through and through! Thank you for the kind words <3
Alice
This is my first chat with Reach Mobile. I got Rania. She was very helpful in getting cost of service plus some other questions answered. If I change cellproviders, customer service is a priority and Rania was great!
Response from Reach MobileJun 23, 2021
Rania is a superstar for sure and we're glad your chat with her was able to show how much we care for all who come into our inbox - customers or not!
Dannell N.
Great app and easy to use
Response from Reach MobileJun 23, 2021
Woohoo! Thank you!
Malkmes
After purchase, my SIM card arrived in 3 days- only took 15 minutes to set up and pop in. My new phone number had a slight error that was fixed with a quick customer service chat and an email! None of the big 5 ever get things done this fast, and sofar the quality of service has been top notch.
Response from Reach MobileJun 23, 2021
Simple is what we love to hear! We're glad our stellar team was able to quickly resolve your issue. Thank you so much for the review and for being a part of Reach!