Reach MobileReviews of reachmobile.com

The instructions were pretty simple and easy to follow. I ordered some SIM cards, went down the list of instructions that came with them, and got everything activated in a few minutes. I also appreciated the occasional text messages making sure that I wasn't running into any problems. I've only tried one other SIM-by-mail service before and I couldn't get any support from them, so this has been a welcome change.

Anita Was very helpful I had a couple of questions answered she informed me of stuff I didn’t know about and was very pleasant

Reetika with Reach Mobile was very helpful, courteous, and patient.

I had a big help from Steffy getting the best plan which I keep changing this month. Very patient and helpful, this company seems to have the best people in the industry all bunched up !

While their customer service reps are extremely nice, the service has left a lot to be desired. We activated 6 lines but 3 are not working. I have been told repeatedly to just turn off and turn on the phones again. The phones are compatible and are the exact same phone/model as our working phones. Nothing is fixed and I have 3 non working phones lines that Reach is more than happy to charge me for. They can't seem to find a fix so I'm just left stuck with this situation and no resolution.

I wanted to thank Divya for all of her assistance thru the chat messaging & her phone call to me. She helped me port over my existing phone# and get the service activated within minutes for me. She also helped me get the $10 off for the 1st 3 months promotion that the system did not store when I initially signed up for the service. Everything with the company/service is doing fine so far. Very pleased new client. Thank you so much

Today I had a problem with my phone that I could not figure out how to fix. I chatted with Steffy from Reach and she was so helpful and although I am not a techie, she spent a lot of time getting me back to where I could use my phone again. Customer service is so good, I would highly recommend this company.

Rania was extremely kind and helpful in working out an issue with my bill autopay. Thanks a million!