RCIReviews of rci.com

I just joined RCI for the first time in August of 2023 because I couldn't use my timeshare week at Pueblo Bonito Sunset Beach so I had to exchange it with RCI. The last few months I've been able to search properties and and see on the lefthand side of the screen the availability listed but as of a few days ago when I search for the property it says there's NO availability, even for the ENTIRE year which I know isn't correct!! The layout of the website has changed for me. Not sure why and I've tried logging out/in, changing my password and even used a different browser but no luck with fixing it. Extremely frustrating!! I tried calling customer service and none of them have a clue as to why I'm not able to search a property correctly, even the supervisor that tried to help said, "Sorry I have no idea"???? This whole thing has been such a nightmare, so many fees to exchange my week. If I want to "gift" my week to a family member I have to pay $409 to gift it to someone PLUS my stupid membership fee of $109 a year...What a SCAM!!!! I will never buy another membership again!!!

I made a big mistake trusting this company after reading so many negative reviews. They took money for nothing. Got a guy on instagram who offered to do it for much lesser and actually got it done. Wyndham contract has been successfully exited and collection removed from my report just with 3 weeks working with Forexfraudteam gmail c o m. I got documentation confirming our contract termination 3rd week with FFT. They’re the legal hands you need in battle with companies like timeshare and exit fraudsters . Totally recommend them instead of this scam company.

The fees are completely rediculous with this company. While speaking with an agent, we both discovered that it would be less money to book the same hotel on Expedia. I want my membership fee of 158.00 and my week I exchanged, back! What is the purpose of this site!

I am here again my membership has just run out the end of August so I thought I would give RCI a chance to redeem it's self so I decided to look at what is available before I renewed my membership I have 32 points on my weeks exchange so I looked at Tenerife where there's usually plenty of exchange's looked at one of the resorts I like Santa Barbara put in from September 2024 to September 2025 there were 90 weeks available I thought I was in for a good chance of finding something only to find that there was only 8 weeks for exchange and they were studios the rest we extra holiday weeks at very inflaited price I am a member of Diamond resorts and i can purchase extra weeks through my membership with them at much lower price this just goes to show that RCI after just out to fleece you out of your money to renew my membership which has risen by 50% and after looking for an exchange since my last review with all the extra charge they want to apply to you after being with RCI for 25years I think it's times to walk away from this company and I also won't be renewing my membership with 7Across either as they are part of RCI and they are exactly the same in that they just won't your money and your timeshare weeks but don't want to give a exchange. I can see why this company has gone from being 4/5star company to where they are now. Total rubbish

If i could give them 0 stars i would. Scammers and thieves

My parents inherited some weeks with RCI through which we had some enjoyable holidays as a family. However, when Dad got ill and died, Mum decided to give up the points. RCI have been less than helpful, not giving full information when asked, leaving a grieving family already dealing with paperwork having to chase up before getting another bill. If we filled out a very complicated form wrong, there was no follow-up. Luckily we decided to follow up ourselves, which has led to several long-winded, circuitous phone calls and emails sent to the wrong address. Would not recommend joining up.

I would give zero stars if I could. We got 4 RCI bonus weeks and we’re told that these are free weeks and only the fee of $299 would apply when exchanged. That s what was said at signing the contract. Now, no one tells you that you still have to pay USD12,000 as all inclusive fees!!!! How is this free stay? For this amount of money I can buy 2 weeks of all inclusive vacation for 4 people myself out of pocket. What is free or bonus here?…complete scam.

Utnyttjar äldre människor på ett fruktansvärt sätt. Min moster har varit medlem i många år. Varje gång hon försökt säga upp slutar det med att hon tecknat ytterligare längre /dyrare avtal. 84 år gammal och sjuk och kan inte resa längre. Hon ringer och säger upp sitt medlemsskap och får bekräftat att allt är avslutat. Inom någon månad kommer en ny faktura. Hon ringer igen får samma svar, allt är ok. Nu kommer en ny faktura från deras UK avdelning som hävdar det inte är uppsagt hos honom, att hon måste betala minst usd 400 för att de inte ska stämma henne. Inte ens deras egen support kan se att det finns ngt mer delavtal i UK men de står på sig. Helt galet att de får hållas när del av deras affärsidé är att låsa in gamla människor i avtal de inte förstår.