RCIReviews of rci.com

I have been a RCI member for over 30 years. Originally we had weeks and could exchange without any problems. However over the past 10 years things are not as it should be. We have points now and have tried to to book various places in Spain, North America & Caribbean only to find limited weeks available. However, as most of these resorts are classed as Hotels too, I checked through Booking .Com and found available accommodation for the dates we required. Why is this so? Having a Timeshare in the beginning was lucrative and giving you bargaining power to book anywhere at anytime at a drop of a hat. What is the point in having a timeshare if you have to book 2 years in advance. Quote:- As an RCI Points Subscribing Member, you can exchange your Points for your choice of one to 21-night stays at 4,200+ affiliated properties around the world.

Jamas en la vida me habían estafado de esta manera. Las políticas de la empresa son totalmente absurdas. Que no se te ocurra cambiar o regalarle un viaje a un ser querido, porque de la nada existen políticas en las que tienes que pagar casi el triple por un fee. Completamente fuera de lugar, nunca jamas en la vida NUNCAA!!! Se les ocurra asociarse con esta empresa. Perdida de dinero y tiempo sobretodo. Las únicas soluciones que dan es a los problemas que ellos mismos inventan, pagar por el hotel directamente siempre va a ser mejor que darle dinero a estos descaradas sanguijuelas que lo único que quieren es exprimirte. No le recomiendo a nadie nunca que haga algo con ellos.

I have a points membership made in the uk some by expectations holidays , lots of promises first and since 6 years I am trying to use my points to book in a decent resort or holiday always either full or zero availability, specially at Radisson resort golden sands Malta , waiting 6 years to book at this resort and never happen , I have almost half a million points outstanding now and can’t use them but I won’t pay my renewal membership and they can take me to the court I don’t give a penny .

I am lockd out of my account even though I know I out in the correct code.... I waited and hour yesterday and no Ive been waiting 45mins....I will be removing my money the minute I gain access, nobody answers the one telephone number they give you and nobody answers emails. disgusting service

I have been trying to get through for days now on the phone but nobody ever answers as I'm locked out of my account. I have emailed twice and had no response still. I've set up a joint savings account and luckily my wife has access to the account still and she was able to also send a secure message on my behalf but had no response from that either which was about two weeks ago now. I just need my account unlocked please?

Tried to undeposit my week and was given a ridiculous story that deposits are final and it’s essentially too costly to undo them. I don’t recall seeing a warning when depositing that deposits are final. Asked to speak to a supervisor and have now been on hold over an hour. I know how this game is played, I’m just on infinite hold. They are simply waiting for me to give up. We’ll, I didn’t give up but when the clock struck 9:00 PM EST they simply cut me off. Such a money hungry and dishonest bunch. The reality is they can’t make any money on exchange fees if I decide to use my home resort. My membership expires in February. I’m done with RCI.

I opened a credit card with Barclays RCI “Elite Rewards” while on vacation in Mexico in February 2021. Long story short, they charged $7900 to my newly opened RCI credit card with promises of discounted vacation deals, cruises and even a free week of vacation. None of which I ever got to use. They have a website, vacationlimitless.com where I recently paid (September 2022) $199 to have access to the website and the “promotions” until December 2023. The “promotions” are what I paid $9450 (more about this amount below ***) for in February 2021. Today my account is inactive. Any emails I send are bounced back and the emails are invalid. I don’t understand how Barclays and RCI has teamed up with this fraudulent company where you can open a new credit card and be charged thousands of dollars for fake packages. They also go by “Vida Vacations”, “Limitless Vacations”. *** $7900 was not even the total amount for the package offered. I paid $1550 on my Apple Card. In total, I actually paid $9649 with the recently renewed membership to have access until December 2023. Today: I don’t have access to anything I paid for. Almost $10,000 gone, just like that.

It is with the deepest regret that I find myself having to write to you about my weeks holiday in the Heritage Resorts Marbesa Club Resort ID: 0304. We stayed from the 15th of October until the 22nd of October 2022. The resort looked nothing like the resort shown in your brochure. It was in fact really tired and run down and more than a third of a mile from the beach down a fairly steep hill. As you can see from the pictures below it was well below an expected standard. We did fill out a return from holiday questionnaire but we have still to receive a reply. All in all the resort was a complete let down and we would certainly not have booked it. 373932E4-B68B-4577-A77D-11390E5E34CA_1_105_c.jpeg3DEE466F-AD1F-4C0B-83D0-8B0B0FC1D9E5_1_105_c.jpegE2EDA26A-96AB-47D4-BA1F-B84659818438_1_105_c.jpeg3B82C2C4-799E-4F3E-B670-42325EC53F3F_1_105_c.jpeg0E46FCC3-ECA9-4FD3-B7B8-A0A4A2427FFA_1_105_c.jpeg