RCIReviews of rci.com

Great customer service!!! My family and I had an amazing time in Tennessee!

Happy to be part of this company and earning massively well from the company as well. I hereby advise you to forget about evil plotters trying to pull the company away .

Great customer service! I had a problem with a cruise and when I called the representatives Tina and Kadesha went above and beyond to resolve the issue in a satisfactory way. Made me feel appreciated as a customer.

I hve been trying to inform RCI of a bereavement affecting my membership but for the last 2 weeks or more the website is "experiencing difficulties" but only tells you once you've completed all you're details and typed a long message. Is there anyone at RCI that can help please.

We own a week through RCI and are Platinum Members. We have always been able to transfer our timeshare week and always enjoy our vacations. However, in the last 2 years, everywhere we stay Wyndham is trying to buy our RCI week from us. We have also found that there are very little weeks available through RCI. Anyone experiencing this? Makes for a very frustrated RCI customer.

I have just had to cancel a week due to COVID-19 restrictions. We were due to go tomorrow to regional Victoria but restrictions for regional travel from Melbourne have remained in force. The person I spoke with was so helpful and assisted in making another booking a bit later in the year. No fuss or bother thank you.

I purchased RCI timeshare from a co-worker & I’ve been absolutely happy with RCI & the accommodations provided. My home base is in Orlando, Fl & I’m close to several RCI properties in south fl.

To buck the trend of the vast majority of reviews I have to say that my experience of RCI in the past few months has been excellent. They have acted totally within their published guidelines and rules regarding cancellation of holidays during the pandemic. We have been fully refunded our booking fees and RCI points for three separate holidays. RCI initiated the refunds in a proactive, efficient and friendly manner. No complaints whatsoever, and in fact nothing but compliments to the staff involved.