RCIReviews of rci.com

We have been trying to get accommodation for 4 years and RCI still don't have any availability. Although we have timeshare weeks space banked we still cannot get availability. We are also happy to purchase the weeks accommodation if this is their preferred option... but no availability. We have been member for +30 years. RCI used to contact us when they had availability for our search/requests. We spend so much in fees they suggested we upgrade to Platinum membership and this would give us more options however, after upgrading, no improvement, we very unhappy with the way this once amazing company is now been run, where is all this accommodation going, if people cannot get availability to any request even thought its a 1 year in advance that its been requested ?.

Everything you read here is accurate, this is an outdated business model, not in the least interested in customer experience, displays zero loyalty to existing ‘members’ charges additional fees for every part of the process and favours itself in every conflict. They pulled out of ‘representing’ my timeshare (ie do nothing and charge for the privilege), threatened to cancel the one last, legitimate booking I made if I didn’t renew full membership for another year, despite them not representing me for ten months of that year. So they can have that week I paid for back, with no refund of booking fee and smirk all the way to their bank. I would rather rebook with a decent, honourable company than these charlatans. Avoid.

Gracias por los comentarios, estaba a punto de enrolarme con esta empresa pero afortunadamente decidí revisar reviews primero. Lastima q estas empresas actúen DE ESA MANERA y en impunidad

This is the worst scam ever ! Nothing is ever available , everything available is crap hotel’s that would be cheaper booking direct ! We all need to get good attorneys and do a class action lawsuit against this scam ! We paid over 3500 for what equals out as 3 day stay at the holiday inn

Tras haber realizado una reserva a principios de mayo y pedir confirmación del precio del todo incluido, nos incrementan un mes después de tener todo reservado 300€ porque había un fallo en la oferta escudándose de que la culpa es del hotel y no suya y que ellos no pueden hacer nada. Cuando son ellos los que nos ofrecen los precios de reserva. En la información de la reserva el precio del todo incluido le dejan bien claro, el normal y el que nos aplica por la promoción. No obstante, les pedí confirmación de que el precio era correcto y me lo notificaron tanto por teléfono como por email, que el precio del todo incluido para socios de RCI era el que ponía en la reserva y ahora vienen con estas. Huir de estos estafadores que solo te dan la opción de devolverte el dinero de la reserva cuando en nuestras fechas ya está todo ocupado y tenemos los vuelos cogidos. Ya he contactado al email pero todavía sin respuesta

SCAM…I have been a member of RCI (Scam) going on 10+ years. Have deposited numerous weaks from Pueblo Bonito Sunset Beach equalling 88 unused trading points. Problem is u can never use your points for an “in season” destination. Meaning u CANNOT GO TO THE CARRIBEAN WHENS ITS WINTER IN THE US OR GO SKIING IN VAIL WHEN ITS SNOWING. ALL PER THE NEGATIVE RESULTS ON THEIR WEBSITE AND SPEAKING WITH THEIR REPS. DISASTER; AVOID AT ALL COSTS!!!

Stayed with, and RCI property named Wyndham Sea Gardens in Pompano Beach. It was a terrible experience. Customer service at check-in was terrible. The rooms were disgusting, and no keys were given to me til four hours later. Therefore, we cannot get an Therefore, we cannot get into our room. We had babies with us and had to wait outside in the heat for four hours. All they cared about was to sell me another timeshare or upsell a timeshare. I do not recommend this property to anybody. I called RCI to complain and they said they could not do anything about it because the property is in charge of their own stuff so please do not book here this is a terrible place.

Yo fui iniciador cuando empezaba RCI, era otra cosa, una empresa seria y honesta, ahora son todo lo contrario, ladrones con corbata, estan totalmente desacreditados, jamas volvere a hacer algun tipo de intercambio con ustedes , si alguien ve mi comentario tengan mucho cuidado pues aparte de cobrar el intercambio ahora te cobran otras cosas al llegar a algun destino turistico " CUIDADO CON ESTOS ESTAFADORES "