RCIReviews of rci.com

sbagliano le targhe, incompetenza totale

Yo creo que los engañan para vender sus tiempo nunca ay disponibilidad

RCI es una pérdida de tiempo, no se cumple lo que ofrecen y más complicado de utilizar que cualquier cosa. Mejores ofertas hay páginas como Booking, Expedia, Edreams, etc. Soy miembro de un Club vacacional y esta "membresía" de RCI venía incluida por 2 años. Jamás la renovaré. Total pérdida de tiempo.

ZERO STARS. DO NOT SIGN UP TO RCI. 1. they cannot provide what they say they can. It's a SCAM. 2. you just get a run-around of promises and more promises .....that end up being just demands for more payment .....to use YOUR OWN share time that they have! 3. they don't return calls. there is zero customer service - and when you finally get to speak to someone ... all you get is flat BS a bunch of lies and requests for more money to pay for something they cannot provide !) @justinegarcia @rci - the WORST COMPANY DON'T SIGN UP TO RCI.

Rci vacations is a scam i paid more than half my money for the trip it says you have 36months to use and now i want to use it none of the emails and numbers are working.

We went on our first holiday in some time, We booked a local flight although it was a late flight because RCI stated there was a 24-hour front desk and it was more convenient. When we arrived the reception was closed, there was an emergency button but that was pointless no-one answered it. We drove around in blistering heat off the coast of Africa during a heatwave trying to find a hotel, to be told by them all "Sorry we are full". We then had no choice but to sleep in the car. it was so hot we might have died. We were told by the reception the following morning they close at 23:00 and RCI should know this. On our return, I emailed my displeasure to RCI to be told "After checking, we found out that the website has the correct information and that the reception is able to accept check-ins until 16:00" and sent a screenshot, which clearly shows check-in starts at 16:00, so I wrote back "That is completely incorrect check-in times suggest the earliest check-in time and you added the word Until to suit yourself, you should know this and the suggestion is ludicrous it CLEARLY states 24 Hour reception above that please escalate this to someone higher and tell them I am not happy with your lack of knowledge" Not only was I not contacted by a superior I got a snotty email back by the same individual saying "Thank you for your email. It can be a pain when you mistake one thing for another. We do encourage you to visit the RCI Website to check the actual information displayed there" HELLO!!! check yourself!!! it clearly states check-in starts from 16:00 and again you didn't even mention the 24-hour front desk....I cannot believe not only does RCI employ ppl that don't know how to read check-in times but they add their own spin on it as fact, then insult the injured party...We have gone from being angry and disappointed to furious. You seriously need to own up to your mistakes instead of trying to blame the customer and then insulting them ...FYI I don't know why but I emailed the hotel to ask if check-in was from or until 16:00 just in case I have been reading these wrong for 40 years and they agreed you cannot check in BEFORE 16:00 (Typical gaslighting when you start questioning yourself)

I deposited two (2) weeks of my Southern Calif.. beachfront timeshare into RCI in January of 2022 for a search to start for one of two weeks in Manhattan NY. That's two weeks deposit for one week. It is now going into August of 2023 and I have not heard anything from RCI. I call and the CS says nothing yet. Now I have to pay for the week in Manhattan myself. Very disappointing to say the least.

My biggest problems with RCI are that it nickel and dimes you to no end, the resorts are mostly very dated, and it is difficult to find one available when you want to use you deposits or exchange your timeshare. I actually find that I despise RCI! But I'm stuck with it.