Compendium Auction House Reviews | Read Customer Reviews of rbfinearts.net

Compendium Auction House Reviews | Read Customer Reviews of rbfinearts.net

Compendium Auction House reviews

84 approved reviews, newest moderated first

Bib
Jun 8, 2024
Very thorough ,fast shipping
Very thorough ,fast shipping
Response from Compendium Auction HouseJun 9, 2024
Thank you for taking the time to share your positive experience with us. We look forward to serving you again soon!
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Robert Y.
May 26, 2024
Customer service! Very patient staff!
Very helpful staff!
Response from Compendium Auction HouseMay 26, 2024
Thank you for taking the time to share your positive experience with us and look forward to serving you again soon!
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George K.
May 8, 2024
Was happy with purchase price and…
Was happy with purchase price and auction fees. However not aware of shipping cost to Canada and extra duties had to pay and packaging fees that added additional 150% mark up on purchase of item
Response from Compendium Auction HouseMay 9, 2024
We are glad you were happy with your item you purchased at our auction company. We do completely agree with the cost of shipping the carriers charge and feel the rising cost of shipping materials and carriers charges need to be adjusted.
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Pad B.
May 7, 2024
Good offering of art for local buyers
Good offering of art for local buyers. It's not great for distant buyers as the shipping solutions offered are cost-prohibitive. Hence, I forfeited the product after payment. They seem like a good business otherwise.
Response from Compendium Auction HouseMay 7, 2024
We appreciate the semi-positive feedback for our auction company. in regards to the shipping, we are the auction company not the shipping company. We would advise you to get feedback addressed with the carriers such as USPS, FedEx, etc. The rates they impose is outlandish as we ourselves do buy online and understand the exuberant cost from the carriers.
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Arbrea
Apr 25, 2024
Japanese Mask
Well package and shipped quickly. Thank you
Response from Compendium Auction HouseApr 25, 2024
We appreciate the 5 star review and look forward to serving you in the future.
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Mike C.
Apr 22, 2024
Honest people tell you up front what to…
Honest people tell you up front what to expect auctions are speculative people need to understand that. They explain the whole process start to finish and document everything for you. That's all you can ask for, and hope for the best.
Response from Compendium Auction HouseApr 25, 2024
We appreciate the kind words and look forward to working with you for long time. As always, any questions or concerns please do not hesitate to contact us.
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customer
Apr 15, 2024
Lot description is fine
Lot description is fine, but you have to use their own shipping and the shipping cost is so high. They do not recommend any other shippers. I will hesitate to do business with them again. If I do, I will lower my bid price by $100 for mid sized item because I know their shipping will make so much money
Response from Compendium Auction HouseApr 15, 2024
We understand your frustrations with the cost of shipping as the carriers continue to raise their rates. We do offer third party options in the terms and in an email sent to every buyer: "If you are not satisfied with our shipping options, please make other arrangements to ship your item and contact us about those shipping details." Maybe you missed that section of the email. We offer our preferred packer/shipper because we understand the issues of buying in an online auction and then contact surrounding shipping stores for quotes and paying pick up and transport fees and then paying the shipping company you choose. We are the auction company, like many more are becoming, that offer a direct and hassle free option with packing and shipping so the buyer can enjoy the purchase and receive the treasure they purchased with less stress. So, we are disappointed that you do not appreciate or understand our auction services but do appreciate your business. Kindest regards.
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Frank H.
Apr 11, 2024
Company is a fraud and a scam do not do…
Company is a fraud and a scam do not do business with them
Response from Compendium Auction HouseApr 11, 2024
Hello-if you did business with us please let us know as we do not have you in our database at all.
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