Compendium Auction House Reviews | Read Customer Reviews of rbfinearts.net

Compendium Auction House Reviews | Read Customer Reviews of rbfinearts.net

Compendium Auction House reviews

84 approved reviews, newest moderated first

customer
Dec 9, 2024
Great customer service.
Great customer service.
Response from Compendium Auction HouseDec 12, 2024
Thank you for sharing your experience with us. We’re happy to hear our service met your expectations.
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Anthony
Dec 2, 2024
I downloaded their app
I downloaded their app, and was able to bid remotely as I was watching football. The approval process was easy.
Response from Compendium Auction HouseDec 12, 2024
Thank you so much for the 5 star review, It’s a pleasure to hear you enjoyed our auction. We hope to see you again soon.
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Paul C.
Dec 1, 2024
Well paced auction
Well paced auction; minimal auctioneer wasted emotion; nice selection of items; great post auction logistics!
Response from Compendium Auction HouseDec 12, 2024
We’re so grateful you took the time to share your thoughts and leave a 5 star review. We look forward to working with you again.
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K. M.
Nov 8, 2024
Dreadful experience
Dreadful experience. I bought art worth roughly $200 and they charged me nearly $500 to ship it, telling me they had to do Fedex with a signature. But the package was simply left outside my door, where anyone could have taken it. No one even rang the doorbell. I will never buy anything from them again, and would not recommend them to anyone else. They immediately charge storage fees, which also are whopping large ones. They seem more interested in making money than in ensuring a high quality, pleasant artistic experience.
Response from Compendium Auction HouseNov 8, 2024
We are an auction company and not a charity non-profit business. The shipping company you used is also not a charity non-profit business, nor is the carrier used to deliver your items to your shipping address across the country for almost 1400 miles. We are also not the shipping offices, we are the auction company. We do not set prices from the carriers. The shipping offices used complies with the carriers charges as they do continue to raise the prices since "inflation" is affecting prices on everything. We, nor the shipping offices, can answer for the carrier if they did not get the signature the shipping offices requested be done. You purchased a very ornately framed piece of art and two large pieces of pottery. Packing these items to be shipped safely to arrive unbroken does cost accordingly. We understand the irritation of the high prices but again we are not responsible for the rise in these costs.
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D K.
Oct 27, 2024
Excellent shipping
Quality shipping
Response from Compendium Auction HouseDec 12, 2024
Thanks so much for taking the time to leave a 5-star rating – it’s much appreciated! We will notify the shipping offices of your compliment.
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Hugo F.
Oct 21, 2024
I hope to buy more items
RB Fine Arts wth very good items ant a good comunication . So thank you very much for all.
Response from Compendium Auction HouseDec 12, 2024
We appreciate the 5 star review and your time in leaving us feedback. We hope to see you again soon.
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customer
Sep 22, 2024
Shipping and handling is cost prohibitive.
The auction experience was fine. Decent online system. But the shipping was unacceptable. Slow compared to other companies and cost prohibitive. Cost more than $65 to send a 2 ounce package. Other online auctions I have bought through are closer to $15. I will try them again if they find a different solution for shipping.
Response from Compendium Auction HouseSep 23, 2024
We appreciate that you enjoyed the auction experience since we are the auction company. We are not the shipping company but we will pass on your review to their offices. Thank you.
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customerRichard
Sep 22, 2024
Reliable
Items were as described, shipping was well packed and prompt.
Response from Compendium Auction HouseSep 23, 2024
Your kind words are really appreciated. We look forward to working with you again. Thanks for choosing us!
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