RAV VAST®Reviews of ravvast.com

I love my new Moon drum & love that the company sends free video tutorials directly to my email upon delivery. Excellent products! Excellent customer service! Highly recommended!

I've bought a Rav Anima and I absolutely love it! Such an amazing instrument, a real piece of art. I had a tongue drum before, from another manufacturer, but the RAV drums are on another level. Will be getting more of these. I always wanted a B Kurd and a G Pygmy :) Kate from the customer service was also amazing. She helped as much as she could when my package was stuck in German customs. 5 Stars because not possible to give more 😁

Selecting a drum from the many options was fun and educational, and the drum I selected was delivered quickly and in perfect condition. The quality of the drum is excellent and it’s beautiful to look at when not being played. The online tutorials are helpful, but mostly it’s just cool to experiment. It’s almost impossible to produce a bad sound or rhythm.

I am pressed for time so have not sat down to really introduce myself (to my drum) but I had a little tap and touch. I was immediately reduced to tears of joy. The sound, the tone, the reverberations and the feeling are difficult to describe in words. Amazing. So happy I got one. Customer support and fulfilment process from start to finish has been impeccable.

Despite the conflict in Ukraine and the current conflict in the Middle East, my Anima arrived in less than two weeks. The package traveled via Moscow, Dubai, London, and finally Cologne to Ulm. The RAV team was always diligent in tracking the shipment and processing it as quickly as possible. A tip for all German customers reading this before ordering: be sure to register the package with customs via DHL in advance to avoid long import delays! The Anima is a wonderful instrument, but for someone like me who hasn't worked much with chords before, it's not entirely easy to play intuitively. However, this doesn't diminish the enjoyment in any way. I would especially like to commend Kate from customer support, who often replies the same day and makes every effort to answer all customer inquiries. 🍀🙏 Many thanks to the entire RAV team for these wonderful instruments! 🔥

Von der Bestellung bis zu Ankunft der Rav Vast Anima, waren wir ständig im Kontakt. Der Zoll brauchte etwas länger, Die Verpackung war robust, alles heil angekommen. Und der Klang ist beruhigend. Die neue Beschichtung ist pflegeleichter, nur mit einem trockenen Tuch abwischen. Es war den ganzen Aufwand und das Geld wert. Und zum Glück griffen die IMpostbeschränkungen der EU nicht, wonach man keine Luxusgütern über 1500,- Euro importieren darf.

Great instruments and really good customer support. My instrument was stuck in German customs and RAV did everything they could (fast) to help me out. No my RAV Anima is here and it's so beautiful I have to cry!

I recently received my RAV Anima and I absolutely love it. The instrument is beautifully made and the sound is truly magical and calming. Even as a beginner, it is very enjoyable to play and explore different sounds. You can really feel the quality and craftsmanship that went into making it. The customer service was also excellent. Kate from the RAV team was very kind and helpful throughout the whole process. I highly recommend RAV Vast instruments to anyone interested in handpans or steel tongue drums. It was definitely worth the wait.