RAV VAST®Reviews of ravvast.com

FINAL UPDATE: After two weeks of radio silence I was finally able to get in touch with a Customer Service Manager who resolved the issue immediately. The drum arrived today safe & sound. I’m still incredibly disappointed with the initial customer service I received, but the second round of assistance was great. The drum, as always, is incredible! ORIGINAL UPDATE: Currently dealing with radio silence from customer service regarding an unfulfilled order placed on 4/25/25. Order status has been stuck as “confirmed” for close to a month, and customer service stopped replying two weeks ago. My previous EIGHT purchases were all exceptional experiences; this one is embarrassingly terrible. While I’m still in love with the drums, this transaction leaves an incredibly bad stain. Hopefully leaving this review will prompt someone to actually reach out to me to resolve this issue. I’ll update again if that actually happens. ORIGINAL REVIEW: Fantastic drums, fantastic company! I’ve bought a handful over the years & every interaction I’ve had with the company has been top notch. Shipping is quick and the drums are packed nice & snug. Also, their sales and customer service teams are always friendly & helpful!