RAV VAST®Reviews of ravvast.com

I purchased a Rav Moon D Major and coming from the handpan world I was surprised by the bloom effect and the clear sound of the instrument, also is much more portable than a handpan although the amount of notes is less. There's been a problem with the instrument.. it got out of tune in about 7 months After purchase and I was really upset about it BUT the customer support reach out to me and delivered to me a brand NEW instrument for FREE! And of course I had the chance to keep mine although it doesn't work well, just have to pay 40€ of shipment because I'm fron Europe. If you're new to this world I think Rav Vast it's a good company to start from, consider just the limit of the notes you can play but the sound and service are absolutely professional.

Overall Rav's been good to deal with. Over the past 7 years I've bought 8 drums. They all arrive promptly and as described and I'd had no show stopping issues. I would say most of my drums are about a 9.5 to 10/10. Some of them have slight harmonics issues if struck wrong on certain notes. Part of this can be skill as I learn them for sure - but just want to be transparent. Their most recent drum, Anima, was delayed due to a bunch of factors and I wish they'd been a little more communicative about those delays rather than my having to ask first (I did get answers every time though!). Overall I still recommend them highly. They're great drums. The pricing (like everything in the world) has indeed gone up. They do have sales, but the accessories especially are quite pricey - but do what they say on the tin.

Ordered my Anima in early November for delivery to the UK. There were a few initial hiccups choosing the best order location, but after some helpful communication with Rav this was resolved. The long quiet spell over the Christmas period was a bit worrying given the price, but these are hand‑made instruments and, in the new year, communication resumed and the Anima arrived safely after some postal delays. Kate at Rav was excellent in chasing everything up. The Anima itself is a delight — and a real time thief. It’s mesmerising and deeply enjoyable to play; hours pass like minutes. Build quality is excellent, and the sound is rich, enveloping, and very well controlled. Clear single tones, overtones and chords, all well controlled plus beautiful, subtle blooms that respond to your playing, without any muddy or unintended noise. In short: it’s a wonderful instrument and, although the wait felt long, it was absolutely worth it. No regrets at all.

Had a fast and great service with Elena, I am just waiting still to receive the tutorials link

Instrumento hermoso y cautivador. El sonido es profundo y conmovedor. El servicio es excelente. El único pero ha sido la espera de dos meses y medio por culpa de correos y la aduana española. Kate ha sido muy amable y atenta, y es de agradecer. Elegí la escala B golden arcadia y es fascinante, sin duda una muy buena elección.

Edit: Sadly the company does not value the loyal customers much. They do not answer e-mails on time and do not pay much attention to the conditions of purchase you made in the past. Interestingly I got much more care in my previous purchases. Don't expect much customer care after your first couple purchases. My previous comment stays the same. I purchased 3 RAV Vast drums for myself and for my 9 yo son, from the company so far. The first one was B Kurd, then A Marmara and finally a few weeks ago I got my B Major. At every new purchase I fell more in love with the scales and acoustic of the drum. My 9 year old son has absolute pitch and he's the one who judges how perfectly the drums are made. For each drum he can find out the special tuning of the notes and explains in what way the drum is adjusted. The company doesn't only tune the scales just to have the notes. But with their micro tuning capability and special khz adjustments they add warmth, epicness, romance, melancholy or other feelings as the drum requires. So If you buy a handpan or tongue drum elsewhere usually you hear the same sound if the scales are the same. But with Rav Vast you hear something so special that you can't get elsewhere. Whenever someone visits us and sees our drum collection immediately they focus on the RAV section and want to listen to the various RAVs we have. The sustain they have at their drums is unbeatable up to 30 seconds of a tap you can still hear the magical sound. If you're new to such drums I definitely recommend you to go buy Rav Vast first.

5 star for Slava who helped me through all thr process of purchasing my drum. He was quick to answer, very nice and efficient even after the payment (that does not always happen with online shopping!) 5/5 for thr drum. Just an amazing sound, loved it right away. 3/5 for clarity on shipping fees. If no one guides you, it's really hard to know what to expect and it can be a bad surprise so check, ask and check again.