RavenoxReviews of ravenox.com

Response from RavenoxMar 9, 2022

Hi Kelly, Thank you for taking the time to share your feedback with us and the community. We understand that it is frustrating when items are out of stock. We do our best to stock items as soon as possible. Thank you for your business, and we hope to serve you again. Best Regards, Customer Support

Response from RavenoxDec 20, 2021

Hello Debbie, Thank you for sharing your feedback with us. We are glad to see that you are satisfied with the Swivel Bolt Snaps. Please note that the order was placed on December 7th, and we shipped the product on December 9th. Unfortunately we have no control over the carrier's timeline for delivery. Thank you for your business. Best Regards, Customer support

Response from RavenoxOct 18, 2021

Hello Fritz, We are disappointed to see this 4-star review. We offered the opportunity to cancel this order, and you declined. We informed you that we have no control over shipping fees. Your reply was; You have control over shipping costs…there are other options besides stamps.com - fedex, UPS, and non priority I day USPS. Please note that all companies have standard methods of shipping. Thank you for your business. Best, Customer Support

Response from RavenoxSep 28, 2021

Hi Larry, Thank you for sharing your feedback with us and the community. We appreciate your business, and hope to serve you again. Best Regards, Customer Support

Response from RavenoxSep 9, 2021

Hi Mari, Thank you for sharing your feedback with us and the community. We are happy to hear that the leashes are working well for your big puppy. Thank you for your business, and we hope to serve you again. Best Regards, Customer Support

Response from RavenoxAug 19, 2021

Hello Robert, Thank you for taking the time to share this awesome review with us and the community. We are thrilled to hear that our rope works well for your clients. Our valuable customers are our number one priority. We truly appreciate your business, and hope to serve you again. The Ravenox Team

Response from RavenoxJun 23, 2021

Hi Sue, Thank you for sharing your feedback. We are glad to hear that you are satisfied with our product. Customer satisfaction is or number one goal. Shipping costs have increased and is set by the carrier. Best Regards, Customer Support

Response from RavenoxJun 7, 2021

Hello Jason, Thank you for sharing your honest feedback with us. We checked our records and do not find any orders placed under your name for 1/4" or 3/8" rope. One order was placed, which included 1/2" Black rope and 1/2" Natural Cotton rope. Our customer support team can be emailed any time, if there are issues with our ropes. Best regards, Customer support