Rasmus AuctionsReviews of rasmus.com

I was bidding on barrels of oil. It said you've won on 3 items. I only got charged for 1 . So I texted with rasmus and asked why I didn't get charged for 2 of the 3 items. The answer was maybe a computer glitch. Not a good excuse. So I had to drive from Cleveland ohio to got 1 barrel or lose my money. When it said I won more than 7 barrels. Then when I got there the forklift couldn't go down the ramp to load. The auction before that I had bought a scout for a mini Excavator. 9 hrs waiting. 1 fork lift . Everything was packed in trailers . Mine was in the front of the last trailer. Rasmus.com is not very customer friendly I was talking to other customers said this a common problem. Don't buy unless the deal is to good to pass because you will be treated like ---- !

The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent the actual item I purchased and never responded when I requested a refund. Their text correspondence policy is simply a waste of time. Beware.

I have been loyal customer to Rasmus Auction I believe since they got into the Auction business until last time throw me under the bus. I bid and won about $700+ worth of furniture. One of the item was environmentally damaged, which is hard to see it on the posted pictures unless mentioned on the item description. I figured it out on the site that the item is falling apart when I tried to pick it up. I talked to what they call it site project manager to have this item be refunded since it did not mentioned on the description that the item has severe environmental damage, falling apart and not able to pick it up. Manager refused with bad attitude, and said "everything mentioned on the pictures". I said, pictures do Not tell me everything, suppose to be mentioned on the description as well as it says on #8 Rasmus Terms & Condition. I did not pick up the item. Next day, I contacted Rasmus office with no luck, texting back & forth. I gave up the refund and asked them to get the item back, they said, "You abandoned the item and we cannot find it. Now, my hard worked money never refunded, and the item is gone. Finally, CEO contacted me texted me threatening saying "CONTINUED DISPUTES REGARDING THIS TRANSACTION MAY RESULT IN SUSPENSION OF BIDDING PRIVILEGES". I said, in fact I am going to suspend myself from Rasmus before you do. I will go head and report this to my area Attorney general, BBB & civil court and of course keep posting reviews all social media until I get my money back.

I'm still trying to get the title from the dealer ship, it has been a roller coaster with the car auction, I might need your help here

Please be warned that if you are choosing to do business with Ramus Auctions you should look up their new partner Capital Online Auctions LLC ran by Mitch Rotker in the Maryland courthouse for the multiple legal issues. Unpaid taxes to the state of Maryland by Capital Online Auctions LLC of $34,000, and multiple lawsuits for unpaid auctions over the years and the NOT IN GOOD STANDING and FORFETIURE of their charter of Capital Online Auctions LLC. Please safeguard yourself against Capital Online Auctions LLC who has now partnered with Rasmus Auctions as of 2/26. I have posted comments on Facebook and Instagram for Mitch Rotker, Capital Online Auctions LLC and their new partner Rasmus Auctions, but they have the right to remove my comments, and they have and when I see they have removed them I will try and repost those warnings moving forward for others. I will continue to help others steer clear and protect themselves of these horrible shady business practices that continue to happen. as of 2/23/26 with Capital Online Auctions LLC, and Mitch Rotker at this time who because of financial issues has now partnered with Rasmus Auctions. Please take a look at all the public files provided by the State of Maryland for Capital Online Auctions LLC and or the owner Mitch Rotker and you will see that he owes the state over $34,000 dollars in unpaid unemployment taxes, and has his business in NOT GOOD STANDING and his LLC Forfeited and both have been in this status for years and public information and now partnered with Ramus Auctions which should concern anyone looking to conduct business with either.

Beware. Listings are posted to portray items as working. But they use word play to sell you BUSTED/ BROKEN. Unusable garbage for outrageous prices. Their "Clear and Fair" refunds policy is a crock of crap. You cannot actually speak to someone. You get auto response Bs texts and then when someone finally responds its nothing but excuses as to why they will not honor their policy. Don't waste your time. Its all returned junk they buy for pennies on the dollar and screw their customers over with lies, false photos and word play in listings to cover their butts. Photos of listing, damage and the hidden lies and damage to follow.

I have found that it has become increasingly more difficult to receive products from Rasmus Sellers that are complete. It is clear that the sellers DO NOT inspect many of the products or even allow pre-inspection. They don't show enough pictures of the damaged packaging to allow the potential buyer to predict possible damage to the product. If it's electrical, you may need to bring your own generator to make sure it works. BUYERS BEWARE!

Received products that were damaged, missing parts, or I showed up to retrieve my item and it was simply not there. Absolute waste of time. Saving money means nothing when what you bought is a pile of crap. Note: most their facebook reviews oddly have nothing to do with their auction business - so it is deceptive!