Kathy C.
After waiting in Drive thru a long time…
After waiting in Drive thru a long time to order ( just us two cars) the chicken tasted like semi raw meat fried in old grease. I will not be back. Not to mention expensive. But it was hot.
Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...
Raising Cane's (raisingcanes.com) has 194 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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194 approved reviews, newest moderated first
Kathy C.
After waiting in Drive thru a long time to order ( just us two cars) the chicken tasted like semi raw meat fried in old grease. I will not be back. Not to mention expensive. But it was hot.
Gene D.
Ordered Fries and Honey Mustard. The person delivered Cane's Sauce - which is not Honey Mustard. When I pointed this out the person got very belligerent and stated it's yellow it's Honey Mustard. I filed a complaint last week. A lady from Texas called and stated how sorry she was and she would make sure the crew in the University City location would be coached about customer service. That either didn't happen or the crew at U City ignored her instructions. In addition the lady from Texas stated she would send me a voucher for a free meal. That was over a week ago and no voucher and crappy customer service.
whypeoplewhyy
Two years later and this restaurant continues to prove how amazing it is! Excellent tasty tenders, fries, toast and lemonade! The customer service is spot on and it is always an unforgettable experience. The cane sauce is addicting and I just love to add it to a lot of my homemade foods on occasion. It breaks my heart to see all of the less than stellar reviews on here/I humbly apologize for any and all bad experiences you have had with Raising Canes. However, I would like to offer some strong suggestions to corporate heads, to ensure them much more continued success with this particular brand: a. Give us a different variety of fries and substitute the salt/pepper for garlic instead. b. Allow us to substitute the fries and coleslaw, for chicken strips at no extra cost (unless it exceeds a certain number) c. Add a spicy variation to the tenders and chicken sandwich as well. (Allow us to choose if we want to order a spicy sandwich, extra spicy sandwich or a ghost pepper chicken sandwich) d. Introduce a new sauce or limited time sauces. e. Create seasonal coupons during these hard times due to inflation. Other than that, keep up the fantastic/legendary work! Nothing beats Raising Canes in my book. Not even Citybird.
Jeffrey B.
What a disappointment. Wanted to try them as one had recently opened up a few months ago near me. I entered and experienced a short wait. The male employee was not very friendly or professional. Having never had RC before I'd asked him a few questions and he seemed put out and not helpful. When I received my order and started trying everything I was surprised and not in a good way. The tenders were bland and had a flour taste to them. I tasted no seasoning whatsoever. The coleslaw was just the worst I think I'd ever had. Toast wasnt anything special but okay. The one good thing was their fries I liked them. Oh and I thought the RC sauce was not good at all.
Ann P.
I wasted in the line For 20 minutes for someone to take my order. They are all fraternizing . We are here to work not meet friends. I understand they are busy but the atmosphere and customer service is unprofessional and unproductive. The food is not work it. I actually was getting food for my daughter.
Devin reviews �.
Canes is the most yummy thing on earth and there customer service is amazing I love Canes 10/10 definitely would recommend.
Mr. Z.
I recently tried Cane’s in Ohio for the first time, and I was impressed! The chicken was incredibly juicy and tender, and while it’s not the cheapest option, the price feels reasonable for the quality. I highly recommend the 20 Tender Combo, which comes wrapped in aluminum foil to keep it fresh. Just be sure to enjoy it quickly for the best taste! My only complaint is that Cane’s isn’t available in my state—hope that changes soon!
Scotty H.
The website won't let us view the menu, we go through all of the steps, we choose our store but it doesn't allow it. It won't even allow us to choose any stores, not even the one we're sitting In the parking lot of..