rain.comReviews of rain.com

Response from rain.comJan 13, 2021

Hello Karan, Thank you for your feedback, we highly appreciate it and we apologize for the inconvenience. We assure you that the team is always working on improving our services to provide you with a seamless experience. We would like to get more details on the issues that you faced, kindly email us at [email protected] and we will be happy to assist you. We appreciate your cooperation.

Response from rain.comJan 13, 2021

Hello Aaron, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comJan 13, 2021

Hello Hatem, Thank you for your feedback. We assure you that Rain is licensed and regulated by the Central Bank of Bahrain which permits us to serve customers for the purpose of buying, selling, and storing Crypto-Assets in a safe and supervised way, while applying the highest standards of security online and offline. We also have to go through many audits to ensure we get the right to hold our license. We apologize for the inconvenience, please reach out to us at [email protected] with a description of your issue and we will have our banking team look into it right away. We appreciate your cooperation.

Response from rain.comJan 10, 2021

Hello Mazin, Thank you for contacting Rain. As a regulated financial institution by the Central Bank of Bahrain (CBB), we are required to collect KYC documents from all of our customers to ensure a secure and safe platform. We assure you that the applications team is working hard on reviewing applications and you should be receiving an email soon with updates. Kindly reach out to us at [email protected] if you have any questions and we will be happy to support you.

Response from rain.comJan 10, 2021

Hello, Thank you for your feedback. We assure you that Rain is licensed and regulated by the Central Bank of Bahrain which permits us to serve customers for the purpose of buying, selling, and storing Crypto-Assets in a safe and supervised way, while applying the highest standards of security online and offline. We also have to go through many audits to ensure we get the right to hold our license. For more information about our regulatory license please visit the link below: https://support.rain.bh/en/articles/3332099-rain-s-regulatory-license If you have any questions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comJan 7, 2021

Hello Abyan, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. Rain is always looking to expand the supported currencies list, to increase the cryptocurrency buying and selling opportunities for our clients. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comJan 7, 2021

Hello Fatima, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comJan 4, 2021

Hello Omar, Thank you for your feedback and we apologize for any inconvenience. As a regulated financial institution we are required to collect KYC documents from all of our customers to ensure a secure and safe platform. Please contact us via live chat or email [email protected] and the team will look into your request within the next 24 hours. We appreciate your cooperation.