RackNerd Reviews | Read Customer Reviews of racknerd.com

RackNerd Reviews | Read Customer Reviews of racknerd.com

RackNerd reviews

Showing 335 reviews with 5 stars · Clear filters

Luis M.
Mar 25, 2023
Affordable, Reliable, and Exceptional Support
RackNerd is an excellent hosting company that offers top-notch support, competitive prices, and fantastic service. Their customer support team is incredibly responsive and helpful, providing quick and accurate solutions to any issues that may arise. In terms of pricing, RackNerd offers some of the most affordable hosting plans on the market, making them an ideal choice for small businesses and startups. The company's service is also exceptional, with fast and reliable servers that ensure maximum uptime for your website or application. Overall, RackNerd is an excellent hosting company that I would highly recommend to anyone looking for a reliable and affordable hosting solution.
Response from RackNerdMar 25, 2023
Hi Luis, We're happy to hear that you found our pricing, support, and service to be favorable. Feedback like this reaffirms the hard work that our team puts in every day is making a difference to our customers, so thank you so much for sharing this. If you ever need any assistance, you can rely on us being here to help. Thank You again for choosing us as your provider and for the trust.
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RF
Mar 24, 2023
All Things Nodes and Customer Service
I have run nodes on the blockchain via VPS with Racknerd for about 2 years now. During this time, I’ve had a mostly hassle free experience but when problems occur, Racknerd customer service were on it and worked to rectify any glitches in a prompt and professional manner. As stated previously, my computer know how is limited but the team at a Racknerd allow me to continue running my nodes knowing that I have backup if / when required. 👍
Response from RackNerdMar 25, 2023
Hi RF, Thank You for choosing RackNerd as your infrastructure hosting provider. We look forward to working with you for many years to come!
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SocialBoostVA
Mar 24, 2023
I like Racknerd for its fast server
I like Racknerd for its fast server, and affordable hosting services... minimal downtime + fast reply on any technical concerns. I've been a client for almost 3 years now. More power and congrats on your business expansion.
Response from RackNerdMar 24, 2023
Wow, time flies! Thank You so much for the continued business and trust you've placed in our services for the past 3 years and counting. Cheers to many more years of working together!
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Ronald D S.
Mar 24, 2023
Always helpful
Always helpful
Response from RackNerdMar 24, 2023
Hi Ronald, Thank You for sharing your experience about RackNerd with the community! We sincerely appreciate you choosing us as your provider and we are thrilled to hear that you've found our customer service team to be helpful. If you ever need anything, feel free to reach out - our availability is 24x7.
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Thomas
Mar 23, 2023
Racknerd provides exceptional service
Racknerd provides exceptional servers at amazing price points. I have been with other providers, and had random performance issues, and inability to update software, but Racknerd excels by not having any noticeable issues.
Response from RackNerdMar 23, 2023
Thank you, Thomas, for taking the time to share your experience with RackNerd. We are thrilled to hear that you are pleased with the performance and affordability of our servers. We strive to provide reliable and high-quality services to our customers, and your review reaffirms the hard work we put in every day. Please do not hesitate to reach out to us if you have any further queries or concerns. Thank You for choosing RackNerd as your provider!
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Don V.
Mar 23, 2023
Fast responses to concerns
Fast responses to concerns
Response from RackNerdMar 23, 2023
Hi Don, Thank You for sharing this! We invest heavily in our support and operations team, and we will continue to maintain our average response time of under 10 minutes. You can count on us being here to help whenever you may need it, we are truly here 24x7 :)
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Pier P.
Mar 23, 2023
Very high quality, low prices
I have been using their services for many years, so I have a lot of experience. What to say? High reliability, they quickly respond to tickets, gigabits of bandwidth available. General quality and uptime are the two things which I most appreciate. Give them a chance, it's worth it!
Response from RackNerdMar 23, 2023
Hi Pier! We appreciate your kind words and for being a loyal customer of RackNerd over the years. We are glad to hear that our reliability, quick ticket response times, and high-quality services have met your expectations. We take pride in providing our customers with the best possible experience, and we are grateful for your continued trust in our services. Thank You for recommending RackNerd to others, and we look forward to serving you for many more years to come!
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James G.
Mar 23, 2023
10/10 Service at a great price
I've been a customer of RackNerd for a few years now and have been nothing but happy with them. As far as I am aware, I have never experienced a service interruption. Despite using a small vps, RackNerd has treated me as a first class customer with fast response times on tickets. I signed up at a promotional rate and they have never reneged on it. They even bumped up my monthly egress for free at one point. About once or twice a year, I've had some form of contact (strictly by email) from someone at RackNerd, usually inquiring as to how they are doing. I'm really happy with the quality of service I've received, and I hope that I can continue to use RackNerd for many years to come.
Response from RackNerdMar 23, 2023
Hi James, thank you for taking the time to share your positive experience with RackNerd. We are glad to hear that you have been a happy customer of ours for a few years, and that our reliable services and fast ticket response times have met your expectations. We value our customers, regardless of the size of their account, and we are glad that you have felt treated as a first-class customer. We also appreciate your kind words about our proactive communication and efforts to ensure customer satisfaction. Thank you for your business and loyalty, and we look forward to serving you for many more years to come!
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