QUORDLEPUZZLE Reviews | Read Customer Reviews of quordlepuzzles.com

QUORDLEPUZZLEReviews of quordlepuzzles.com

Directions Website

QUORDLEPUZZLE

About QUORDLEPUZZLE

Quordlepuzzles is home to one of the best selections of jigsaw puzzles online. We have something for every age and skill level with jigsaw puzzles ranging from 90 pieces all the way up to 299 pieces.We know you well and we have created just the highest quality puzzles you’re looking for. With a careful eye for quality and sustainability, our puzzles use the thickest graphic board, premium paper, and sturdy set-up boxes. Every Games jigsaw puzzle is manufactured using a precision cutting technique that guarantees every piece snaps into place with our signature Perfect Snap ™ technology.We strongly believe that our jigsaws rejuvenate, are immensely therapeutic, create special social bonds, and of course give you a sense of amazing accomplishment. Your love has launched us to be the #1 player in jigsaw puzzle manufacturing in North America. Still, we believe we are 2nd - only to YOU. So we give you a 100% satisfaction guarantee. No questions asked!

QUORDLEPUZZLE (quordlepuzzles.com) has 64 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.

Also known as: quordlepuzzles.com
Website: quordlepuzzles.com
Category: Art & Handicraft
Location: Broomfield, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Art & Handicraft

Directions Write a review

QUORDLEPUZZLE reviews

64 approved reviews, newest moderated first

Querube M.
Dec 19, 2025
I never received my order
I ordered multiple puzzles on December 11, 2025 and as of today I haven’t received an email from them acknowledging that they received my order, but my credit card has been charged $79. I don’t have an order number so I can’t track the order. I believe the site is a scam. Do not order from them.
Response from QUORDLEPUZZLEApr 14, 2026
If you have not yet received your order confirmation email, it may have been automatically filtered into your spam or trash folder; please kindly check these folders. Additionally, our records indicate that a customer service representative has already replied to you via email; this response may also have been filtered into your spam folder, preventing you from receiving it. Should you have any other questions or require further assistance, please do not hesitate to let us know.
Report
Frances V.
Nov 25, 2025
These are NOT 3D puzzles
These are NOT 3D puzzles. They are 3 D effect. Cusomer service had no interest in their false advertising. I do not believe that they are closing down as they want the buyer to pay to return it to China. Lesson learned
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the extremely poor shopping experience you encountered; we fully understand your disappointment and dissatisfaction. Regarding the issues you raised concerning the puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information. Once again, we apologize for this unpleasant shopping experience.
Report
Margaret C.
Nov 8, 2025
Non communication
I have had some puzzles twice before from this company and paid by PayPal.. when I ordered about 3 weeks ago I paid by direct debit, I’ve never had an email stating my order was made but the money has been taken by them and no acknowledgment. I think they may have scammed me as they won’t answer my emails. No happy at all.
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the negative shopping experience. If you have not received your order confirmation email, it may have been filtered into your spam or junk folder; please kindly check there. If you are still unable to locate it, please do not hesitate to contact us again at any time. We will immediately manually verify your order status and resend the confirmation details to you, ensuring that your rights and interests are fully protected.
Report
Robin Spring In T V.
Oct 28, 2025
Slechte kwaliteit net als de service
Prachtige puzzel, als die niet bij het uit de doos halen al gebroken en beschadigde stukjes had. Contact opgenomen met het bedrijf, maar die beweren dat ze maar 6 maanden garantie geven. Ik heb het in januari gekocht en bewaard voor mijn bevallingsverlof. Dus 26 oktober pas open gemaakt en dus geen garantie volgens hun. Mega slechte service, zeker als je bedenkt dat je wettelijk gewoon 2 jaar Europese garantie hebt en dus hoort te krijgen. Een puzzel nieuw uit doos hoort niet al kapot te zijn. Kwaliteit is dus echt ruk!
Response from QUORDLEPUZZLEApr 14, 2026
Wij bieden onze oprechte excuses aan voor de onaangename ervaring die u heeft gehad. Wat betreft de kwestie rondom de garantie hanteert onze winkel momenteel echter een standaardbeleid voor aftersales-service, dat dekking biedt gedurende zes maanden na de aankoopdatum. Aangezien de toepasselijke termijn inmiddels is verstreken, kunnen wij helaas geen verdere aftersales-ondersteuning meer bieden voor deze bestelling. Wij vragen hiervoor vriendelijk om uw begrip. Nogmaals bieden wij onze excuses aan voor deze onbevredigende ervaring.
Report
Lynn B.
Oct 27, 2025
Quordle puzzle
Superb quality and brilliant jigsaws experience, I've just ordered another today. Looks 3D when complete Really pleased with my purchase Lynn Bailey
Response from QUORDLEPUZZLEApr 14, 2026
Thank you so much for your support and for purchasing from us again! We are delighted that this puzzle has provided you with exceptional quality and a fantastic assembly experience. It brings us great satisfaction to see that you are thoroughly pleased with both the 3D effect of the finished piece and your overall shopping experience.
Report
E S.
Oct 17, 2025
Family photo puzzle no fun
Family photo puzzle Bought to do as a family, it's not fun. The animal shapes are cute but the puzzle is not great, arrived scratched, small pieces broke off easily. Very difficult to put together as awkward shapes, stiff "wooden" pieces.
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the negative shopping experience. If the puzzle you received contains any defects or quality issues—which are certainly problems we strive to avoid—please do not hesitate to contact our customer service department at any time; we will handle all after-sales matters for you promptly and appropriately. We also greatly appreciate your honest feedback regarding the tactile feel of the puzzle pieces and the overall assembly experience. We will carefully record these comments and use them to guide our improvements as we strive to deliver even better products to all our customers.
Report
Nicola M.
Sep 28, 2025
not as advertised - these are NOT actual 3D
I have given one star purely because the two puzzles I received arrived on time. The issue with these puzzles is they are not as advertised, if you state a 3D puzzle that is what you expect and do not expect to receive an A4 flat picture, this is what has been received. Additionally the returns process is not fit for purpose, you have to email the service department but their replies are slow and you only have 14 days to return for a refund, also just a note they have been doing a closing down sale since 2023 - Don't buy
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for such a poor shopping experience, and we fully understand your disappointment and dissatisfaction. Regarding the issue you raised concerning the 3D puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information to ensure that no misleading details appear in the future. Once again, we apologize for this unpleasant shopping experience.
Report
Alison J.
Sep 26, 2025
These are not 3D puzzles and the…
These are not 3D puzzles and the quality is nothing like the pictures on the website. I am very disappointed and certainly would not recommend anyone to buy them
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the extremely poor shopping experience you encountered; we fully understand your disappointment and dissatisfaction. Regarding the issues you raised concerning the puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information. Once again, we apologize for this unpleasant shopping experience.
Report