Marianne M.
I have more than 20 Quordle puzzles
I have more than 20 Quordle puzzles. I find them to be interesting, engaging, and fun to assemble. The big problem I have is they all have a very strong wood/chemical odor. I’m trying to find ways to get rid of the odor and will try soaking them in baking soda next. I’ll update if this method is successful. In the meantime, I’m careful to assemble them only in rooms with good air circulation.
Response from QUORDLEPUZZLEJul 1, 2026
Hello, we sincerely apologize for the odor you reported in our puzzle. We understand this may have caused you discomfort. The puzzle may have been manufactured using certain materials or printing inks that produced the smell. Our products undergo a ventilation process after production to reduce odor, but sometimes a slight residual smell is unavoidable. To ensure your satisfaction, we recommend removing the puzzle and placing it in a well-ventilated area for a period of time to allow the odor to dissipate gradually. If the problem persists after a period of time, or if you have any other concerns about the product, please feel free to contact us via email for after-sales assistance. We sincerely apologize again for any inconvenience caused and thank you for your understanding and cooperation.