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QUORDLEPUZZLE

About QUORDLEPUZZLE

Quordlepuzzles is home to one of the best selections of jigsaw puzzles online. We have something for every age and skill level with jigsaw puzzles ranging from 90 pieces all the way up to 299 pieces.We know you well and we have created just the highest quality puzzles you’re looking for. With a careful eye for quality and sustainability, our puzzles use the thickest graphic board, premium paper, and sturdy set-up boxes. Every Games jigsaw puzzle is manufactured using a precision cutting technique that guarantees every piece snaps into place with our signature Perfect Snap ™ technology.We strongly believe that our jigsaws rejuvenate, are immensely therapeutic, create special social bonds, and of course give you a sense of amazing accomplishment. Your love has launched us to be the #1 player in jigsaw puzzle manufacturing in North America. Still, we believe we are 2nd - only to YOU. So we give you a 100% satisfaction guarantee. No questions asked!

QUORDLEPUZZLE (quordlepuzzles.com) has 64 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.

Also known as: quordlepuzzles.com
Website: quordlepuzzles.com
Category: Art & Handicraft
Location: Broomfield, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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QUORDLEPUZZLE reviews

64 approved reviews, newest moderated first

Guy G.
Feb 21, 2026
Not as advertised
Not as advertised. Not going out of business. Not high quality. Not the adveretised size. Not in wooden boxes (cardboard). Scam. Don't. And their response doesn't address their lies only defending their deceptive product description and packaging. Don't take my word, just assess how many 1 star reviews they get.
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the extremely poor experience you encountered during this shopping trip, and we fully understand your dissatisfaction and frustration. Regarding the packaging issue you mentioned, our puzzle products are available in two packaging options: wooden boxes and cardboard boxes. The specific style you purchased comes packaged in a cardboard box—rather than the wooden box version—and we kindly ask for your understanding in this matter. We would also like to offer a friendly reminder to check the product details carefully before placing future orders to help avoid any further misunderstandings. If you have any further questions about our products or require additional information, please do not hesitate to let us know.
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Rajiv
Feb 7, 2026
Unpaid commissions – unprofessional and not trustworthy
We are a large affiliate team working with many brands, and no company has ever treated us like this. Quordlepuzzles marked over $1,000 in commissions as paid, but we never received any money. Support kept promising to fix the issue, yet nothing was resolved for months. Because of this, we have stopped promoting Quordlepuzzles and we honestly advise other affiliates to avoid this program. We also recommend customers not to buy their products—a company that handles partners so unprofessionally is unlikely to deliver real quality or reliable service.
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Joanne D.
Jan 31, 2026
Disappointing
I've had a few puzzles from this company. A couple have been good quality but I've just finished one that is awful. The pieces are OK but the photo is awful quality. Having read more reviews I can see that this isn't that unusual. I was also suspicious of the company posts about closing down. I think in future I'll stick with Wentworths, they may be more expensive but they are definitely better quality.
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the poor experience you had with this purchase, and we fully understand your dissatisfaction and frustration. We take the issues you raised very seriously and have taken note of the relevant feedback. Moving forward, we will strictly monitor our printing processes to enhance the overall quality of our products. If you have any other questions or require further assistance, please do not hesitate to let us know.
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Lucy
Jan 25, 2026
The whole website is a con
The whole website is a con. They state they're a family business having to close because lack of sales. Yet they continuously send out the same adverts year after year. The pictures of the puzzles on the website show 3 D type puzzles when in fact they're only 2D. They say you can return an item no problem. What they fail to mention is that you have to return them to China at your own cost. Hence also why delivery takes a long time to come. The business is one big con don't buy from them.
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the extremely poor shopping experience you encountered; we fully understand your disappointment and dissatisfaction. Regarding the issues you raised concerning the puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information. Once again, we apologize for this unpleasant shopping experience.
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Vivien M.
Jan 19, 2026
Customer service non existent …
Ordered 28th September 2025 received it in November 2025. Still in time for Christmas. I sent the gifts to my family unopened sealed boxes. My sister did hers and found that there were pieces missing. My friend did hers and although it was a medium puzzle it was very small and only had just over a hundred pieces. Most med puzzles have more than that approx 130 to 150. I have contacted the company on the 6th January 2026 as did my sister, we have yet to receive a reply or confirmation that they are dealing with our problems.
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the poor experience you had with this purchase, and we fully understand your frustration and anger. However, regarding the missing pieces in the puzzle, we previously sent emails to both you and your sister to confirm the shipping address for the replacement package, but we have not yet received a response from you. If you have any other questions or require further assistance, please do not hesitate to let us know.
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Valued C.
Jan 16, 2026
DO NOT SUPPORT THIS AI COMPANY!!!!!
please do not support this company-buy a human-made puzzle instead! THESE PUZZLES ARE MADE WITH AI OR JUST COMPLETELY STOLEN FROM OTHER ARTISTS. the quality is also awful-the pieces break apart constantly and cannot stay together, even when put in the correct place. DO NOT SUPPORT THIS AI COMPANY!!!!!
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the poor experience you had with this purchase, and we fully understand your dissatisfaction and frustration. We take the quality issues you reported very seriously; moving forward, we will continue to optimize our production processes and constantly strive to enhance product quality. Should you encounter any quality-related issues in the future, please do not hesitate to contact our customer service team, and we will ensure that your after-sales concerns are handled promptly and properly. We also deeply appreciate your honest feedback, as it is crucial to our efforts to improve our products.
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Marian W.
Jan 13, 2026
Order not arrived. Bad service
I ordered three puzzles on the 6th December 2025. I still haven’t received them and the customer service is slow and challenging. Clearly on different time zones, but their responses are indifferent, confusing and time wasting. I could go on, but suffice to say, I’m not sure if this company is equipped to supply to Europe as their order and shipping process and comms is pretty terrible. I have demanded a refund but I’m not sure it will be a slick transaction. Thankfully I purchased via PayPal so I’ll escalate to them soon.
Response from QUORDLEPUZZLEApr 14, 2026
We are deeply sorry that your shopping experience with us was so unsatisfactory, and we fully understand your frustration and anger. Regarding the logistics issues, please feel free to contact us at any time; we will help expedite the process with the shipping carrier, keep you updated on the latest transit status, and handle any necessary after-sales support appropriately based on the specific circumstances. Once again, we sincerely apologize for the trouble and inconvenience this has caused you.
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Rosalyn F.
Dec 28, 2025
I won’t order from them again !
The Facebook page appeared to show a warehouse with a big banner in English about a closing down sale so I ordered 5 puzzles to reduce the shipping costs. The following day I got an email saying that I hadn’t completed checkout even though I had a receipt from PayPal. I replied that I wasn’t paying twice after which they suddenly found my order ! That was 2 weeks ago , and although I have a tracking number, the order seems to be stuck somewhere in transit from China - who is misleading who ?
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the poor experience you encountered during this shopping trip, and we fully understand your frustration and anger. The "Unfinished Checkout" notification you received is an automated reminder email sent by our store's system regarding items left in your shopping cart; provided that you have already successfully completed your payment via PayPal, you may simply disregard this message. We will not require you to make a duplicate payment, and we will ship your order strictly according to the specific items and quantities you originally purchased. Regarding the lack of updates on your shipment tracking, please feel free to contact us at any time. We will immediately follow up with the shipping carrier on your behalf to obtain the latest status updates, and we will also handle any related after-sales issues for you in an appropriate manner, taking the specific circumstances into account. Once again, we deeply apologize for any trouble or inconvenience this has caused you.
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