RBS
Toner Cartridges ISO 9000
I used to order, but I've had several remanufactured cartridges that are printing poorly. No way that is ISO 9000 quality standard. When customer service was contacted, they wouldn't replace the cartridge. I stock up, and when I needed to use the cartridge it was out of the 6-month replacement period (which I hadn't noticed). Switched to another vendor which is truly 100% satisfaction gauranteed.
Response from QuikShip TonerSep 29, 2015
Hello, Thank you very much for leaving a review. We apologize about the trouble that you have encountered with the products that we sell and our company. We stand behind our non-OEM or compatible products because they are manufactured under the ISO 9001 certifications. You are provided with a 6 months warranty, in the event you run into an issue, we offer a replacement/exchange or to accept the item back for a refund. We definitely recommend only purchasing what you would use within the 6 months so that you are covered by the warranty. Do you have an order number that we can reference? If you are ever interested in placing a new order with us, we are more than happy to offer a 10% discount. We can leave this notated on your account. Please let us know if you have any other questions or concerns. You may certainly call us directly at (888) 273-3084. We look forward to your reply or call, we'll do our best to help! - Terry
