QuikShip TonerReviews of quikshiptoner.com

I purchased a full set (4) of cartridges for my HP M177fw color laser printer. I purchased the Non-OEM versions to save a little money. The black cartridge I received was listed on the box as a "Remanufactured" cartridge. No where on the site listing the Non-OEM versions do they say that they are Remanufactured items. I'm not really happy with this since I feel that that's misleading since to me a new Non-OEM and a remanufactured cartridge are two entirely different products. I tried calling their support and all I would get as an answer is that the non-OEM could be either based on what their distributor has, which I don't agree with. Also to the only benefit I may have gotten out of the order is that I received an entirely separate box that included 2 Magenta cartridges and 1 Cyan cartridge in it. (My original box shipment had 1 Magenta, 1 Cyan, and 1 Yellow cartridges). So this extra box was just some additional cartridges. I tried doing the proper thing of letting them know but all I was told to do was to take pictures of the box shipment tags and the packing slip and send them back to them via my support ticket I had open. But since their support ticket process doesn't have any place to send pictures I guess to heck with it and it's their loss and my gain to make up for receiving a remanufactured item. Just hopefully they all work when it comes time to actually put them in the printer. Not sure if I will be doing business with them again in the future.

The price on the two toner drums was amazing, too good to be true...and so it was. They fit in my printer but the machine stops a lot and fails to recognize them. I am constantly getting a popup warning saying replace drum. Sometimes it won't print at all.

Toner is great but I needed that toner yesterday. It took 3 days to get to me.

Easy to order. The receipt said shipping ground I would have it on Friday. I called on Monday. All I was told was that I picked ground and according to FedEx site it would be delivered that day. When I made the statement that it originally said Friday the customer service rep said I was the one that picked the way it was to be shipped. Bad customer service!

I paid QuickShip through Paypal. Instead of using the address that I had already inputted in their website, they grabbed an old address from Paypal and shipped to that address. I emailed to correct this within 30 minutes of the shipment going out. They didn't correct it. They didn't refund me.

All went well with shipping and installing but the print is about half darkness as it should and it seems no way to correct. So all printing is now in Bold. Will live with it.

They are NOT fast about shipping. Plan way ahead to get your package. They will tell you it will be there is 2 days but every time I have ordered from them I have gotten that message and then the day I was expecting the package I receive another message saying the package has been delayed. It is just a game they seem to play.

I ordered what I thought was the correct toner for my copier only to find out that is wasn't. I called within a couple hours to get the ordered cancelled and they failed to do that in time to stop the shipment. I was then given the choice to either get a store credit for the full amount minus the shipping and handling or a refund with a 25% restocking fee. I thought to myself "I'll just get the store credit and order the correct toner." Only to find out that the correct genuine toner was 30% higher than on other websites and they would not price match. So I had to settle on compatible. Lesson learned. Will NOT purchase from QuikShip Toner again! After QuikShip's response to this post: My issue was never with your shopping methods, it was your return policy as it states on my review. And in reply I get a snarky "Yes. We shipped too fast." Why even have a review website if you don't take the ones critical of your company seriously? Terrible way to do business.