QuickHealth InsuranceReviews of quickhealth.care

I wish -10 was possible. We have changed the policy twice because QuickHealth (which also uses names like Seguro Medico and Benefits Now LLC) told us the first plan lacked hospitalization. We requested a refund for the first policy and was told to dispute the charge with my credit card company because we did not receive any paper or cards nor use the policy. We did not have policy two even two weeks when new emails and texts said the policy was flagged because of an issue and we needed to change it. Before allowing them to change the policy again I demanded refunds for the first and second policies. I was sent an email guaranteeing a refund in 7-10 days. Never got them. I have called, emailed and texted about the refund numerous times and have received promises of refunds but I have not seen a cent of the 8,000+ dollars we paid in good faith. And we are currently getting emails and texts that we need to make changes to the third policy. Untrustworthy company that bills you day one but does not refund. A pure bait and switch operation. The only positive reviews are from people who finally got refunds. I would give a positive review if I saw a refund for the money they took over the last 3 months for 3 useless policies. The date of refund promises started 9/25. There are numerous dates besides that one. Still waiting and hoping this company would do the right thing.

Worst insurance company. They have never paid a bill. They lie through their teeth. Filing a complaint with the BBB and also over charging my account 3 times in a month. There has to be something legal I can do here.

Quick Health is a scam This company it absolutely scamming people. I have tried to get my money back after they sold me a second plan (which I also cancelled) to replace the original policy. Neither plan covered my pharmaceutical needs, even after assurances from Quick Health that those specific requirements were covered. They owe me over $8600. I have been requesting a refund since March. I spoke numerous customer service representatives and even the COO. I was assured that I would receive a refund in the form of an e-check. No refund was ever forthcoming. Even more outrageous, Quick Health has twice tried to access my credit card, charging $7,500 each time. Fortunately, my bank clawed back the fraudulent charge the first time; the second attempted occurred after I had changed my card so the attempt to charge my card $7,500 failed. No permission was given to Quick Health to make these charges and the attempts were designated as fraudulent transactions by my bank. DO NOT GET HEALTH INSURANCE from these grifters. I have filed a formal complaint with the insurance commissioner from my state. This company needs to be stopped immediately. They also use another name for their business. Seguro-Medico. They have an F rating with the BBB and have refused to respond to my BBB complaint file last month. Stay away from them. Date of experience: October 31, 2024

Quick health is a horrible insurance company. I applied in December 2022 and I cancelled two weeks later by phone because I found a better insurance company. These idiots started charging my credit card a year later in December 2023 claiming it was for renewal . I closed down that account before they could take any more money. I am going to file a complaint with the BBB. They told me I had to cancel by written request which is bull because i cancelled by phone and they did not say or send me an e-mail stating I had to send something in writing. This is not over I'm taking legal action against this insurance company. They are scum!!!

This company has been promising me a refund for six months. They consistently pass you on to someone else until they try to sell you another policy. Contacting the company that they supposedly had me insured through had no record of me. Then they called and tried to get me to give more money for a new policy with the promise given the money that was owed me in the first place. I believe one representative tried at one point but has given me nothing but silence for two months. The sales agent has shown me nothing but dishonesty.

They issued me fake insurance card. Insured did not have my data and my insurance number is not on the system. I deal with this 4 month and still nothing. Signed in end of August. Today is almost end of December. Today 2-21-24 they still did not refund my money. Only fake promises. Promised for refund December 2023. They promised me again to refund me fully in beginning of March 2024 but today 3-13-2024 they fraudulently charged me again more than 2600. I was able to stop this payment thanks to my bank. Today 3-25-2024 QH manager suddenly said they do not own me any refund (same that they promised me 4 months ago and many times thereafter). Today 3-27-2024 they again tried to extract more money ($2600) from my credit card. Please stop this scam company. 4-17-2024 still no refund. and they every 2 days scam me to renew and try to extract another 2.6k from my card so i have to change my credit card because of these scammers. 5-02-2024 Still no refund. I waited 8 months. They deserve class action lawsuit. 5-06-2024 Still no refund. They offered me receipts (will be fake again) instead refunding my stollen money in my account) 5-17-2024 Still no refund. They again try to substitute my full refund to me for damage they did with some receipt for payment (will be fake too). Master Scamm Artist Probably this is compliment to them. 6-13-24 Still no refund. This is biggest criminal company in health insurance area. They have no accent when speak on the phone. They never confirm anything by email after initial subscription. No traces. only empty promises every time. I recorded some conversations for evidence for further lawsuit. Helth commissioners have to step up, ban and investigate Quick Health fraudulent behavior and put them out of business and many people behind bars. 7-16-2024 Still no refund. Every time fake promises. Different managers, promise and then nothing. over 40 tel conversations, Need Class action lawsuit. Why regulators are silent. 7-18-24 -no refund yet 10-30-24 No refund yet

I was really not happy with the customer service I received. This company had the worst follow up when it came to communication. I thought it was strange I wasn’t given a policy number, but was told to wait two weeks for the medical cards to come In. I waited two weeks and never received any documentation showing that I was even insured. Then when I called the agent that sold me the policy to just ask for a policy number, he never called me back. I left him two voicemails. Another week went by and when I still DID NOT RECEIVE ANY PAPER WORK OR POLICY NUMBER INDICATING I WAS INSURED. Then I took it a step further and reached out to another person via the number on seguros web site to again, obtain a Policy number. No one ever called me back. I had no other choice but to contact my credit card company and report it as fraud because to be honest, that’s what it seemed like to me. I paid 2300 dollars for an insurance policy that no one would give me information or paper work on, and even worse no one would call me back so I could tell them I needed this information. I was actually afraid that I did get scammed because of the sheer lack of communication and the fact that no one could provide me a policy number. I wouldn’t recommend Seguro. And I certainly will not be using them again. This is not the way you conduct business. Especially when selling someone health insurance. please think about changing some of your protocols in handling new policies moving forward

Shortly after purchase we realized none of my doctors use your company, I emailed multiple times to cancel policy and you illegally charged 2 transactions to my account, will be taking legal matters against you