QuickHealth InsuranceReviews of quickhealth.care

I purchased a health plan and on the same day I asked for cancellation of my policy. I have followed up multiple times and have not received confirmation that my request was received and is being processed. I do not recommend this company.

ABSOLUTELY HORRIBLE! Claimed that my doctor “should” take my insurance when my doctor didn’t. Also they continuously charged my card (I paid for six months). They charged me the next month the same amount and so they put in a refund and they didn’t give me a specific date so I assumed 7-10 business days and when that didn’t happen I called to ask what was going on. I spoke to a gentleman who told me by the end of that week I should get my refund. That didn’t happen either so I was told within 30 days I would get my refund. Then, when that didn’t happen I called and now it’s 30 business days which honestly makes sense. However, when even that didn’t happen they used the Microsoft crash as an excuse which again, I understand so I gave them an extra two weeks and it still didn’t happen. Mind you it’s been about 4 months and they charged me another 1500$ the other day. I had to get a new card - even though they claimed that they took the card off file. Not to mention that I got charged from a different department and I know that because it was the same company with a slightly different phone number. I tried calling them last night and was on hold for two hours. I’ve been on hold for the same amount today still with no answer. Not only am I out 5000$ and been super understanding and patient, but my credit score dropped. Please get your insurance from somewhere else.

I tried to cancel my insurance the SAME day signed up. Didn't do my research until after they debited my account. No help at all. Kept hanging up on me.

Well here we are again months later still no refund. Not one person has reached out to make things right avoid this company at all costs. They just take your money. I never received cards or any paperwork about my policy. That’s why I tried to cancel. They are pushy have no communication and when you try to call you get a busy signal. Scam scam scam. The attorney I talked to said I’m a victim of fraud. I hope this company gets what’s coming because I’m sure most of the ones dipped are in need of actual health care. I have cancer so it was to supplement for dental because Medicare doesn’t cover major dental. If you guys need supplemental insurance go with Humana. Screw this place.

EVERYONE- CONTACT YOUR STATES ATTORNEY GENERAL!! File a complaint. Your attorney general regulates fraud!

I bought health insurance with QuickHealth in January, 2024 and paid in full for a 12 months insurance. On June 21st, the company cancelled my full year insurance and attempted to charge me for another 6 month insurance without my authorization on the credit card information that they evidently kept on file from the original purchase. I called them and they told me that they will give me a refund for the six months of unused insurance but I will have to enroll for the six month remaining in the year. I did renew the policy for six months but when I called to get a refund b/c it wasn't forthcoming. In the end, I only received a five months refund b/c I didn't know that I was responsible for getting the refund instead of the company automatically refund due to their mistake! To add insult to the injury, when I went to see a doctor and get a prescription filled about four weeks after the policy renewal but I was told that I don't have pharmacy and my doctor will not take QuickHealth insurance. I tried to call customer service and email to ask about the pharmacy benefit but got no answers. After all the fiasco, I decided to cancel this insurance policy and send an email as well as tried to call on August 9. I was told that someone will contact me in two weeks about the refund. Today, I called to ask about the cancelation and the refund, I was told that I am out of the 45 days window and will not get any refund! From June 24 to August 9 is 48 days. The agent on the phone yelled at me that I must take responsibility for my action that I signed a contract that gave me 45 days to cancel and I was too late to get any refund. This company is good at taking your money, give you the run around and provide zero services that they promise. The first warning sign to me should have been that they gave me no physical address for their office location.

Tonya was very helpful and kind. She was able to give me options for my issue which I greatly appreciated.

Tonya handled the call great for my son. She is researching making sure that the policy is in effect so he would not have to cancel his doctor's appointment.