QuickHealth InsuranceReviews of quickhealth.care

Quick Health has owned and promised me a refund of over three thousand dollars since April 2024. The last person I spoke with promised me an echeck but I guess that was also a lie. They all admit they owe me the money but will not return it

PLEASE STAY AWAY! They switched their company name a few times and I think they are currently called Seguro Medico. Let me tell you, they are quite literally the worst company i've ever had to deal with. I should of learned my lesson the first time they flipped my life upside down. Currently going on 4 months waiting on a pretty substantial refund. They have "Guaranteed" me my refund by the end of October 2024 and then by the end of January 2025. Here we are in February 2025 still waiting on close to $4000. If you are brave enough to sit on the phone for a minimum of 40 minutes, you will be happy to know that the managers are either unavailable or not in the office. Don't worry, if you leave a voicemail asking for a call back, they will not call you back either. It actually seems like the managers are going out of their way to avoid me at this point, which definitely makes me feel warm and fuzzy about their integrity. I know what your thinking, maybe their online chat feature or an email will work better? Nope. They are pretty good at avoiding me on there too. They claim that the responsibility of the refund is on the broker. If that's the case, why would Serguro Medico sign me up with an insurance provider that is not legitimate? We had to cancel my policy because the insurance company refused to pay for my routine yearly physical in December 2023. (I still owe my medical provider $570 for this because the situation is not resolved) If this was the first and only time I had to cancel illegitimate insurance because they were unprofessional & dishonest, maybe I could be more patient and flexible. This is the 3rd or 4th time I've had to cancel my policy within 1 year. If Seguro is going to sign me up with some sketchy insurance policy to make a quick buck, then they can give me my refund and deal with the broker paying them back. UNBELIEVABLE.

This can't be real!? Right? There is nothing more I can add that has already been stated in other reviews. Very unprofessional. And that's being nice. They will take your money and sell you a plan that will not work. They will turn around and try and get you another plan, but wait! You still need that refund that they promise you as well. Trying to call them and/or leaving a voicemail will get you nowhere. Nobody answers, and nobody calls back. They will also charge your bank with different amounts, hoping that at least one of the transactions goes through. Without authorization, of course! Stay far, very far away from Quick Health. I dug deeper into this company and it's employees, wow. Not even shocked. Albert Groff, is the perfect example of what a POS really is."To fear the Lord is to hate evil; I hate pride and arrogance, evil behavior and perverse speech."

I'd i could give this company 0 stars i would. This is an absolute scam. Paid in full foe the year over 6,000. After being pre-approved for my surguries they refused to pay the hospital, surgeons and surgical center, leaving me in massive medical debt. After attempting to call, spent hours and hours on hold. After specifically canceling my insurance they charged my credit card another $7,000 and are attempting to put me into arbitration. This company is the worst and only wants to prey on the weak and vulnerable that need insurance, just to leave them in a worse financial situation than before. STAY AWAY AT ALL COSTS.

They have been struggling with their payment portal company for more than a year. Since I started in April 2022, I have been billed monthly for a quarterly payment and had to request a refund. I then upgraded my plan to a 6-month payment and they still billed me monthly and I'm waiting 6 weeks for a refund. They claim it is not their issue but the payment company.

Still waiting for someone at QuickHealth to contact me regarding my requests for refund. For a company who made all the mistakes on their side which caused me to not have the coverage I purchased, they sure don't want to give the money back. I have proven to them that they made all the errors and that I no longer want to do any business with them, that all I want is to get my funds back and all I get is crickets. They sent a letter which I forwarded to my credit card company BUT because they had also told my credit card company that the purchase was valid, even though the letter they sent was after that, my credit card company wants something a bit more specific in order to process my dispute/refund in the amount of $11,926.31. I have sent emails to them requesting an updated letter, but haven't heard anything. I also proved to them that they had received $13,699.69 on 4/30/24 but due to their error - they did not update the file and change the account number, so they cancelled my policy as if I had paid them nothing. I have also been paying out of pocket for any medical expenses incurred during the time I thought I had coverage through QuickHealth which has gotten close to $1,000. So they have managed to scam me and create losses for me for this year of over $25,000. I have filed complaints with the BBB, FTC, and Pennsylvania AG's office. The person I spoke with at QuickHealth tried to get me to believe that they are not supposed to speak with me since I have filed these complaints, however, there is no such statement or evidence of that in fact what I have found is that I am to continue trying to work this out with QuickHealth. I just want them to do the right thing and give me my money back as they have FAILED to provide me with the product they sold me. I will continue to post reviews weekly until this gets resolved.

Absolute pos! I am diabetic and these scumbags lied about it covering my medication. Took 1300 of my money with the promise I would be able to get my insulin with in 2 days. My company shut down so I lost my insurance. I can't even afford my medication because they took what I had saved. I am so upset and worried about what will happen to my health until I can find coverage. I have been begging for a refund. The people I have spoken with and gotten absolutely no where. What kind of people do this to others.

They are constantly stealing money from me, I canceled my account over a year ago and they keep trying to take money to pay another year subscription