Quality Used EnginesReviews of qualityusedengines.com

I would prefer no stars if they allowed it.Buyer beware! I have no idea how this Company can continue to screw over people and still be in business.Once they get your money your on your own.I bought a used engine for a 2012 Kia.The Kia is a standard shift.After I ordered the engine I wasn’t sure if the one I ordered would work for a manual transmission.So I called them and spoke with Dale.He said thing you called back because the motor I ordered would only fit a automatic transmission.I said ok.I need one for a manual transmission.He told me they cost more and would just put the difference of $825 added to the $1670 on my credit card.The mechanic called me to tell me there was no clutch plate and that he could make it work if I bought one.$325 later .I tried to get my money back and they refuse to refund me.Stay as far away from this so called company as possible.I wish I would have seen the horrible reviews before I bought the engine.Complete Joke!!

I ordered an engine on July 31st of this year. The lady on the phone told me that I should receive my engine in 7 to 10 business days. I called back to check on my motor and the person that answer the phone then told me it was 7 to 14 business days. on the 14th business day I received an email saying there was a slight delay in sending out my order and that they would get back to me as soon as it shipped. When I called to cancel my order , every time I mentioned the word refund they would hang up the phone .which ever Representative I reached on the phone. It took me calling 7 times to actually get somebody on the phone, that person was rude and unprofessional, but then again everyone I spoke to was rude and unprofessional there. I was told the refund would take 7 to 10 business days, so on the 10th day when I hadn't received my refund I called to inquire about it, again Representatives would hang up on me. Bottom line, this company will take your money in a second but after that treat you like crap. I don't think this company has any of the engines they list on their website. I think the second you place an order , they start scouring the salvage yards for a motor. Bottom line stay away from this company you'll regret doing business with them .

Quality Used Engines is a complete scam. Don't do it! I waited two weeks and engine still not shipped. Anyone ordering an engine needs it asap. Duh. Shipping dept. Kept telling me my 1,420.00 engine was under quality control, testing and cleaning. Okay.......whatever. I stopped payment on my credit and cancelled the card as well. Scam..scam..Scam. One more thing. That sales rep Allen is a big jerk to say it kindly. I'm not sure how this company had a 4 to 5 star rating. They must be entering that info themselves. Don't trust thus company. Thank you for nothing except stress and a headache Quality Used Engines. My next step is contacting BBB. Oh but you must know you have already been reported. Good bye scammers! 😁 To anyone who reads this please check out Better Business Bureau for this lying, cheating, outlandish company.

This company is a total scam. Ordered a motor from them and didn’t receive any emails or calls regarding my order within a month. After calling them a half of dozen times I finally was able to talk to a manager. After letting him know that I never seen any tracking on my order and could not get ahold of anyone I told him I wanted a refund and that they could keep their motor. He kept trying to sell me the motor and after arguing with him about it he hung up on me. I would never do business with this company and never would suggest them. If you want to get ripped off this is the company that would make that happen.

They definitely don’t get in a hurry, but if you read all the details you won’t be disappointed. 5-7 day delivery after your order is processed, I knew it wasn’t going to be quick, so I ordered my motor and like a month later it showed up, very clean low mileage engine just like it said, I removed the valve covers and intake manifold to use my own and the engine looked brand new inside!! I used a bore scope to look in the cylinders and there wasn’t anything that didn’t look new, the website said 20,000 miles but idk if it had that! Installed it in my truck and still runs like a new one today and that was a year ago!! Just thought I would put my positive experience on here because there is definitely a lot of negative ones, lol

Quality used engines is a bad company. They will tell you your engine will be delivered within 5 to 7 business days and when you cancel because your engine never arrive they charge you 25%. They will take your money. Don’t buy from this people. It’s a nightmare dealing with them.

DO NOT DO BUSINESS WITH THESE GUYS! I am a shop owner writing about an experience for my customer. My customer is from out of town and needed an engine replaced in his truck. Normally I never allow customers to purchase and provide their own parts, but I made an exception this once trying to help them out and save them money. If I had known, I wouldn't have allowed this company to send a engine to begin with. The 1st engine was sent back in March. There was no problem with shipping of the 1st engine, It was sent on a nice crate and looked good. We completed the engine swap and shortly after during a road test we noticed the oil pressure would drop to 0 at stop signs. Long story, short, finally got them to agree to have us pull the engine back out and oil pan/oil pick up tube was covered in metal shavings. Main bearings were bad, engine was junk. Over 2 months later we get a 2nd replacement engine. This one was delivered in horrible condition! I've seen engines from a junkyard in better condition, engine was laying on it's side just thrown on a pallet, all lines/hoses/wire harness were just cut causing more labor time to get it ready for install. After install was complete, truck would not start. More labor was spent diagnosing why it was a no start and found two cylinders with very low compression. 2nd engine also junk. My customer is now contacting an attorney because they will no longer answer phone calls or emails. 5 months and 2 engines later and this truck is still not running.

I paid $1670 for a engine with “~31k miles”, on 5/6/20. I received a locked motor with 89k miles ( last reported mileage 5/2018, verified by VIN look up) on 6/3/20. I called 3 times about the delay in shipping and was told the same lie 3 times. I was told that the contracted carrier “no-showed” the scheduled pick up just two days earlier and they were working on getting a new carrier. The info that came with the engine shows that the engine was purchased on 6/1/20 from a company in Oregon, shipped to another company in Missouri on 6/2/20, then shipped the same day (6/2/20) to me and received on 6/3/20. There were no intentions on their part to provide me the engine that was quoted to me, because they never possessed the actual engine represented in their online quote. I attempted to call their customer service rep “Chad”. I was told that I needed a mechanics report for him to give me a refund. The fact that they sent me a engine that did not match the purchased/ quoted item is fraud and that alone is grounds for a full refund. When I told Chad that, he started to yell and the call was ended. Save all of your shipping documents, part tags, bill of lading, emails, quotes, photos and communication. Law enforcement will need original documents for investigation. If you were truly a victim of “bait and switch” or sold an engine or part which did not match any of the quoted info, file a complaint with the FBI. You can file an IC3 report online. It takes about 20-30 minutes. If you have more documentation/ facts to report it may take you more time. File with the Wisconsin BBB, they will give you additional information (additional reporting and resources). File a complaint with the Federal Trade Commission.