Quality Used EnginesReviews of qualityusedengines.com

I ordered an engine and gave them the VIN number from the vehicle. They sent me the wrong engine and will not send me the right one. This place is shady.

If i can leave a review with no stars i would.i purchased an engine with 65k miles on it. not only did they deliver to the wrong location that took about a month to get back; but they also sent a defective engine. i spent an additional $2,000 to get this engine properly installed and ever since then the engine has been giving me several issues.We went to several mechanics and honda dealerships and they all stated there was an internal issue with the engine. I tried contacting the sales and warranty department about this and they were extremely unpleasant by not only hanging up on me several times but also not providing any type of quality customer service. I am very tempted to filing a lawsuit with this company because at this point this is fraud and embezzlement.

Horrible experience and it is not done yet. I purchased an engine and paid $$$$ on 4/17. Shipping time is reasonable within their 7-14 business days. As I follow-up each week, I am told it is going through “Quality Control” - great! I fee it is an important process for sellers to back their merchandise. Upon arrival at the shop, my mechanic drained the oil pan only to discover a “coffee with cream” color oil coming out of the drain plug on Friday, 5/17. Hmmmm. Quality Control? Now, I’m in the process of trying to get my money back, however, I am not getting any responses back from Chad Whyte, besides being told to “be patient”. Been patient since I bought a horrible conditioned engine. Apparently, he’s the only one who can assist with my issue, from their customer service team... It’s now 5/21 and am still waiting for any correspondence as to what the next steps would be.... Horrible.

Purchase a motor that supposed to have 87k on it, ran the vin once i got the motor and found it has 215k on it. THEY WILL NOT REIMBURSE MY MECHANIC FEE for already taking my old engine out and putting the new one in. THESE GUY ARE SCAMMERS, DO NOT BUY FROM THEM

Total scammers...ordered x5 bmw diesel motor with allegedly 47 K on it on guess what it has closer to 147k on it. I'm not tolerating being taken for a ride. Asked 5 times for a vin that the motor was removed from......got nothing! They deserve everything that is going to hit them.Paperwork from our attorney is on the way. They need to be exposed Never spend .10 with them

DO NOT BUY ANYTHING FROM QUALITY USED ENGINES. We had to contact them repeatedly to get the engine initially. Including a threatening email before they shipped it to our mechanic more than a month later. They took out our $1,520 the day we ordered it though. Our mechanic is a master mechanic who works in a reputable shop. After he finished installing the engine, he drove it about 30 minutes and it started to make really loud noises. Our mechanic has already put in about $2,000 in labor. He called the company, we called the company repeatedly. They never returned our calls or the threatening email I sent about contacting our credit card company. I called our credit card company. They are going to investigate and dispute the charge. We do have to return the motor for the credit card company to dispute it. Idk how much that will cost to ship. We’re going to look for a rebuilt engine from a reputable company. Our mechanic suggested we check BBB before ordering another engine. We’ve since found several with A+ ratings where we could have bought a rebuilt engine for about $700 more. I checked BBB. Quality Used Engines has an F rating. I hope everyone who wrote a review will post on QUE’s twitter feeds about their experience. They have 4 twitter feeds. Just look for Quality Used Engines. I had to put my review on Facebook as a comment under their previous posts. I copied and pasted to several comments so more people can see it before being ripped off. Anyway, good luck to everyone. I hope these reviews will help some other poor soul. Our mechanic is a great guy. He said he won’t charge us for the labor on the bad motor. Just for the labor on a rebuilt one. We are really fortunate. Other people would have had to pay $2,000 in labor twice. And he works in a good shop. This has been such a hassle. I haven’t been able to drive my car since January.

This is a total scammer company. I wish I saw these 1 star reviews before I bought an engine. They have now sent me 2 bad engines and their warranty for labor only at $50/hr isn’t enough to pay for replacing it. I’ve spent more than my car is worth how and still have a bad engine. How can these people sleep at night?!

I wouldn't have even given this place a one star rate if there was a way to write a review without it. They deserve 0 Stars and should seriously be shut down for good. Under their false and misleading info on their site and after speaking with a rep. I purchased an engine from que. Huge mistake. Upon receiving my E receipt I discovered all sorts of unexplained statements about the warranty, shipping, guarantee, handling process and hidden charges. I immediately cancelled my order and now they are refusing to refund my money even though the engine was never shipped out. $1245.00 right down the drain and no employee will speak with me about this matter. So I've notified my bank and my next step is getting an attorney. Stay far away from this crappy crappy company. if there's anyone else that's posted a review on this place and would like to join me in starting a class action lawsuits and investigation into this business please feel free to contact me via this site. I need as many people as possible to sing the petition ASAP so that we can get it in the hands of a consumer attorney. I'm currently working on filing a report with the BBB and national board of consumer protection agency. I will be checking reviews repeatedly on a daily basis. T I A I hope to get your support on this matter.