Pyle AudioPyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Pyle Audio (pyleusa.com) has 385 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Claim this listingAppliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Jackson heights, New York
Excellent
Appliances & Electronics · New York City, New York
Excellent
Appliances & Electronics · New York, New York
Excellent
385 approved reviews, newest moderated first
Gerald P.
Honesty, professionalism, friendly right to the point very customer, friendly. Mr. Gerald L Palmer.
Response from Pyle AudioApr 29, 2026
Hi, Mr. Gerald L. Palmer, Thank you for your kind feedback. We appreciate it and are always here to help.
Skip L.
Received a speaker switch box which had a free microphone if you registered the purchase on line. Registered the unit online but NEVER RECEIVED THE MICROPHONE. Contacted them online on their website about this AND THEY NEVER RETURNED MY MESSAGE. Contacted them by telephone and received a voice message it was after hours EVEN THOUGH it was before 5:00 Eastern Time. Called them now at 2:00 PM and went through the message system only to be to,d ultimately that the voice mail box was not working as they UPGRADED THEIR SYSTEM! Such is the lack of caring if this company. Done with this lousy scam company.
Response from Pyle AudioApr 29, 2026
Hi, Thank you for bringing this to our attention, and I’m very sorry for the experience you’ve had. I understand how frustrating it must be to register your speaker switch box for the promotional microphone and not receive it, especially after trying multiple times to reach us without success. The issues you encountered with our phone lines and messaging system are not the experience we aim to provide, and I sincerely apologize for the inconvenience caused during our recent system upgrades. We’d like to make this right and ensure your concern is properly handled. Please reply with your email address and phone number, and we will reach out directly to assist you and resolve this as quickly as possible. Thank you for your patience and for giving us the opportunity to address this.
Just M.
Purchased directly from Pyle. Received the item and can't get it to work correctly with my home theater system. Have tried for days to get any response. Finally asked to return this since I have had it less than 2 weeks because apparently it's defective. Still absolutely no response! Save your money and purchase your equipment from a company that wants your business now AND IN THE FUTURE! Looks like I purchased another piece of garbage that probably won't even work as a boat anchor!
Response from Pyle AudioApr 29, 2026
Hi, Thank you for reaching out, and I’m really sorry for the frustration you’ve experienced. I understand how disappointing it is to receive a product that isn’t working as expected, especially after trying multiple times to get support without a response. This is not the level of service we aim to provide, and I apologize for the delay and inconvenience you’ve encountered. We’d like to help resolve this for you as quickly as possible. Please reply with your email address and phone number, and we will reach out directly to assist with your return request and next steps. Thank you for your patience and for giving us the opportunity to make this right.
John D.
Quick response.
Response from Pyle AudioApr 29, 2026
Thank you for your feedback. We appreciate it and will continue providing quick and helpful responses.
ElsB
Fast shipping and great price. It's a gift for my son so I can't rate guitar itself.
Response from Pyle AudioApr 29, 2026
Thank you for your feedback. We are glad to hear you were happy with the shipping and price. We hope your son enjoys the guitar.
customerpooky
So easy to set up.
Response from Pyle AudioApr 29, 2026
Thank you for your feedback. We are glad to hear the setup was easy for you.
Chuck
Never got it. Estimated delivery was March 30th. Here it is April 1st and no package. Enthusiasm gone.
Response from Pyle AudioApr 28, 2026
Hi Chuck, Thank you for your feedback, and we’re sorry to hear about the concern with your order. We understand how frustrating delays can be. Upon checking, your package was successfully delivered on April 2, 2026, at 4:05 PM. If you haven’t been able to locate it, we recommend checking around your delivery area or with neighbors, as carriers sometimes leave packages in a safe location. If you still need assistance or have any concerns, please don’t hesitate to reach out to us at [email protected] or call 1-718-535-1800 we’re here to help. Thank you for your patience, and please let us know how we can assist further.
Jim M.
Fair price, good web site, and fast shipping!
Response from Pyle AudioApr 29, 2026
Thank you for your feedback. We are glad to hear you had a great experience with our pricing, website, and shipping.