puzzlesup.com Reviews | Read Customer Reviews of puzzlesup.com

puzzlesup.comReviews of puzzlesup.com

3.8574 reviews
Art & Handicraft
16192 Coastal Highway, Lewes, Delaware

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puzzlesup.com

About puzzlesup.com

Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.

puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: puzzlesup.com
Category: Art & Handicraft
Location: Lewes, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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puzzlesup.com reviews

574 approved reviews, newest moderated first

Valerie W.
Mar 11, 2024
Wooden jigsaw puzzles
Lovely puzzles good value. I recommend these.
Response from puzzlesup.comMar 12, 2024
Thank you so much for your awesome review, Valerie! :)
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Dottye P.
Mar 3, 2024
Back makes a fun game.
Not only beautiful colors, but once finished, a copy of the back can become a game of "can you find". I make a copy of the back and send it with a note to find the "duck, flower, bird, etc". Then I challenge the receiver to find the shapes on the front. Lots of fun!
Response from puzzlesup.comMar 3, 2024
Thank you so much for your awesome review, Dottye! :)
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Gail P.
Feb 6, 2024
PuzzlesUp is a fabulous Puzzle company
PuzzlesUp is a fabulous Puzzle company. It has wooden puzzles that my grandchildren and I love to do together! I buy these puzzles as gifts for different occasions for my three grandchildren, my nieces & nephews, and also as donations to church and organizations I belong to. Your Customer Service Representatives are prompt, friendly and courteous. Anna Brown, thank you for you positive attitude, responses and follow through. All Customer Service Representatives should take lessons from you! Plus delivery of the items ordered are remarkably quick! I am looking forward to my shipment now! Thank you for your well fabulous, durable wooden puzzles. G. Peterson
Response from puzzlesup.comFeb 7, 2024
Thank you so much for your awesome review, Gail! :)
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Lynne M.
Jan 23, 2024
This company is a dream to deal with
This company is a dream to deal with. I received 4 puzzles which are absolutely beautiful. Both the artwork and the creatively cut up puzzle pieces make the puzzle building so delightful! I contacted customer service about a question and they got right back to me in a very timely manner. My question was answered professionally and courteously. I highly recommend buying puzzles from this company. You won't be disappointed!
Response from puzzlesup.comJan 31, 2024
Thank you so much for your awesome review, Lynne! :)
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Linda A.
Jan 7, 2024
Never received my puzzles
Never received my puzzles. Sorely disappointed.
Response from puzzlesup.comJun 14, 2024
Hi Linda, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,
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Lavania M.
Nov 19, 2023
Live puzzle up…
Love the puzzles but still waiting for the last of my order to come .
Response from puzzlesup.comNov 20, 2023
Thank you so much for your awesome review, Lavania! :)
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MaryAnne R.
Sep 25, 2023
I bought a number of puzzles to give as…
I bought a number of puzzles to give as presents. I wanted to try them first to see what age group they suited. I have assembled two so far and find them challenging and interesting. They are well made, colourful and fun. I suggest assembling them on a piece of felt so they do not slip. I will buy more for sure.
Response from puzzlesup.comSep 27, 2023
Thank you so much for your awesome review, MaryAnne! :)
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Heather
Sep 4, 2023
Order 4 puzzles
Order 4 puzzles. One of them had an entire section missing. At least 4-5 pieces. Hoping it was a fluke…started the next puzzle and one piece was missing. I will not purchase from this company again. Disappointed
Response from puzzlesup.comJun 14, 2024
Hi Heather, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,
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