Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing574 approved reviews, newest moderated first
Fides Y.
The puzzle pictures are amazingly beautiful, the edges are uniquely shaped which added to the challenge, durability is superb because they're made of wood so you can play them over & over, and the pieces are cute little animals. First few puzzles were a great experience so I bought more. I think I have 10 of them.
Response from puzzlesup.comAug 22, 2024
Thank you so much for your awesome review, Fides! :)
Sherry G.
Anna was considered of my worried mind . Because when I got a notice saying the puzzles were delivered and I hadn't received them. Anna responded quickly. I did receive my puzzles in a couple of days. I didn't open them because they are a gift
Response from puzzlesup.comAug 22, 2024
Thank you so much for your awesome review, Sherry! :)
Audrey A.
I loved the idea of wooden puzzles 1st. I looked at the closeout available. Great selection. Thank you.
Response from puzzlesup.comAug 22, 2024
Thank you so much for your awesome review, Audrey! :)
Andy W.
Really nicely cut, innovative and fun puzzle shapes and even though they often don't have that many pieces, they can still take a while to figure out. You can usually start with edges, but the edges on these often aren't obviously the edge. I really like the images, some lovely colourful and meaningful designs. (5 stars) Shame about the misleading and dishonest marketing campaign. I feel foolish and manipulated. (1 star)
Response from puzzlesup.comAug 21, 2024
Thank you so much for your awesome review, Andy! :)
Patricia W.
Ordered puzzles 7/27/24 - still have not received. Order tracking says they are still in India with an unexplained status order.
Response from puzzlesup.comAug 17, 2024
Hi Patricia, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,
Michael C.
Good quality, quick delivery and excellent customer service.
Response from puzzlesup.comAug 16, 2024
Thank you so much for your awesome review, Michael! :)
Sondra M.
Their only contact information is an e-mail address that goes to a blank page.
Response from puzzlesup.comAug 15, 2024
Hi Sondra, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,
Nancy S.
Been 2 wks the credit card is paid I have 2 wks to cancel for my money. No puzzles yet. Stop asking if I like them. I didn't get mine
Response from puzzlesup.comAug 10, 2024
Hi Linda, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,
