Puritan's PrideReviews of puritan.com

Good products, just order direct from the company and you'll probably be okay. I've tried ordering from them through eBates/Rakuten and they will never pay what they owe. First off, they don't do ANYTHING unless you actually ask where your money is. Then they will claim you ordered through somewhere else and will refuse to pay and there is nothing you can do about it. A few months ago I made a HUGE order for me and members of my family, over $500. It was during a Rakuten 10% back promotion, but Puritan's refused to pay me the $50+ back for ordering through Rakuten. If they don't want to pay, they should get off these third party sites

I’ve shopped Puritans Pride for years, good products and prices. This negative review is in lieu of shipping. Delivery was USPS vis UPS. Tracking states it was sitting at hub waiting for transfer since the 12th. Contacted UPS and was told it was considered lost and to contact Puritans Pride. I did, received response stating they saw an updated delivery for Saturday the 19th and to contact them again if it was not received on that day- I noted the UPS tracking did not show any such update when I looked up the tracking after this response. I did not receive package, contacted them again. Their response was that they received a call from a lady that said she received it at the same address that the order was submitted under. Now, this had to be a lie as the address was correct for the order and is the same address used for the last 10 years. Also, the tracking has not been updated as “delivered” regardless if it was delivered to the wrong address. Not sure if this next bit of info would play into this mess, but this order does not even show as shipped on their site. Bottom line, there was a shipping issue that was not my doing, yet the CR deflects and insinuated that I entered the wrong shipping info (it’s automatically filled in each order, not manually). Whatever the actual bottom line issue was, I certainly do not appreciate the blame shifting put on me.

Recently placed order with puritans pride and the order delivered was for the wrong product. We have made two calls to customer service with no success in getting product ordered. We requested a customer service supervisor which was denied. We made online request for someone to contact us. No contact has been made. No contact from them, no correct product shipped, no refund.

AFAIK Puritan's is not one of these 'woke' companies. No social justice warrior messages on their website or on Twitter, and they haven't joined or donated to any left-wing organizations like Civic Alliance, etc that I'm aware of. I was once an iHerb customer until I found out that they support the anti-Trump group StopHateForProfit. I immediately stopped ordering from iHerb for life. Puritan's Pride has all of the vitamins that I need.

Fast delivery and excellent quality.

I don't have a review, I have a question. What company did you switch to? I want to order but want a good product.

A few years back all items were available for single item purchase. That changed with their "buy on get one" offering. The thing is the cost was DOUBLED in that "new offering". That means You did in fact pay for TWO and DID NOT get a second one free. Deceptive!! I did not order for quite some time. Now I ordered the other day because of their single offering of Kelp. I received a United Parcel Service (UPS) tracking number. It arrived at the local UPS hub last Saturday (April 3rd, 2021). It sat there and sat there. Bare in mind it was a UPS tracking number. In checking I finally noticed it had a United States Postal Service (USPS) tracking number and was waiting in the USPS "Sure Post" to be picked up at that UPS hub for transfer to the USPS system and delivery. It was NEVER stated that my order would be bounced from one carrier to another. I do not appreciate this deceptive practice! NO MORE Puritan Pride!!!!!!

I have no problem with the products themselves. ITS THE UNSAFE & DANGEROUS TO THE ENVIRONMENT PACKAGING! Unless I'm personally placing my order with an agent, It says on my account to NOT use anything but paper. My orders come with a box full of 100s of STYROFOAM magnetized peanuts or that giant plastic bubble wrap anyway! Not only are those peanuts an environmental hazard because they're not recyclable "neither is the plastic" they're A CHOKING HAZARD for my gkids and pets. And good luck getting the peanuts out of the box into your trash can! They stick to EVERYTHING, your hands, your clothing etc, so its really easy for some not make it the can. You won't even know there's some stuck to the wall, cabinets your sleeves etc. I shouldn't have to REPEATEDLY personally ask PP to NOT use those products. By now EVERYONE knows its our duty to do what we can to help the environment. But the biggest impact will mostly come from big business/manufacturing etc, who can switch to using recycled paper, cardboard etc on a large scale. How can ordinary citizens do their part if we're being ignored and not given the option to say, I want environmentally safe packaging. It makes no sense to me that PP can use just paper wrap if requested but continues to use other unsafe packing materials like STYROFOAM PEANUTS & plastic bubble wrap! Whats up with that? Its not like they ASK US what type of packaging we prefer. They could EASILY just switch to recycled brown paper for ALL of their packaging. So hey everyone please be sure your paying attention to the packaging being used for all of your online orders. None of them will change to environmentally safe products unless WE THE CONSUMER demand it...PS also start holding restaurants accountable for the billions of tons of unrecyclable/styrofoam single use to go packaging they use. Either bring your own to go box or ask them to wrap your order in foil or paper.