PUREPLUSReviews of pureplusfilter.com

Order was simple and easy. Delivery was fast! Will do business with you again.

Easy to navigate and quick delivery

I didn't receive the filters for a couple of weeks. When I contacted the company, they told me to be patient. I contacted them again after another couple of weeks had passed, at which time Iris began to look into the problem. She discovered that the package was list in a TN terminal, and offered to expedite my order and include an additional filter or refund my money. I received the shipment at the promised time and am very happy with the customer service Iris provided.

PurePlus Filters erroneously sent me six filters of the incorrect size. After communicating with their responsive support person, the company quickly sent me a set of the correct size at no cost to me. They even suggested I donate the wrong-sized filters and not return them - they will be going to our local Habitat for Humanity.

The machine was not working at all out of the box. I guess defective pump? No water going into the machine for water or to make ice. Pump would only pickup water from 5 gallon container up to the pump. That's it water wouldn't go any further??. Over $500 dollars. For this machine and now look.

The items shipped were not what was ordered. They were whole house filters but the wrong kind

Filters were the correct ones and were well packaged. I always use pure plus filters in my whole house filtration system.

Have a whole house filter system one of filter tanks cracked. Emailed the company five time and never got a response. I'm done with this company they suck.