PUREPLUSReviews of pureplusfilter.com

I'm rating my experience as five star. We like the water treatment equipment and believe it is working well for our home. More importantly, in spite of issues with the delivery of several replacement filters, the service agent handling our order, Iris, could not have been more helpful, courteous, and professional in tracking and completing our order. We would probably look for another source for the filters if it was not for her attentiveness to our specific order and the delays in the filters' shipment.

Bought their 5-in-1 water dispenser, had a couple initial issues relating to the delivery more so than the unit itself. Iris offered exceptional service and resolved the matter in a timely fashion. Love the new unit, works very well. Highly recommend!!

The product arrived and was easy to utilize with instructions provided.

Excellent customer service!

I live in a high mineral area. You can see the crap in our water. Pur Plus is amazing. Clean drinking water fir the first time in years.

I received the wrong product and have no way to contact for a return. No phone number listed. I requested to be contacted by the website but haven't heard back from anyone. I no longer trust this company. Please call me Brett 4066070065

The water and air filter replacement devices that were eventually sent to me eventually DID WORK VERY WELL, The first group of six each was the wrong style WATER filter for my refrigerator and Iris in service was VERY gracious and got me the correct filters ASAP but only 4 at first (vs. Six). She corrected that error promptly and the company declined my offers to mail back the unopened packages and suggested that I donate the products that did not fit. The AIR Filters DID/do fit, so I was essentially given a couple of years worth of those AND WILL TRY TO DONATE THE Wrong water filters. The INITIAL Air PLUS WATER FILTER order fulfillment error was overcome by the nice staff efforts and generosity ALMOST enough to get a 5/5 but the time it took me to correct the initial listing error forces at least 1 star off overall.

no coment, first time I used website.