I honestly don't know.......I'm using it for my dog because I believe it's better than all of the allergy supplements out there. However, my dog has REAL allergies diagnosed by skin and blood tests; cats, ants, moths, maple trees, corn, certain grasses, dust mites, and others I can't remember. I stopped using it once, and I THINK his belly rash became more inflamed, but not really sure because depending on his activities, the red bumps change locations and intensities. I'm using it alongside his doctor prescribed treatment plan, hoping for the best.
Response from Pure Paw LabsJul 30, 2026
Hi Robin, thank you for sharing this. It sounds like your pup has been through a lot, and we know how difficult it can be to manage severe allergies. We're grateful you've chosen to include DA-1 as part of your dog's care, and we truly hope it continues to provide extra support alongside your vet's treatment plan. Wishing your pup lots of comfort and happier days ahead.
DB
Don B.
Our pup wouldn't eat anything I put it on
Our pup wouldn't eat anything I put your itch blend on...It might be a good product, but if your dog won't tolerate, or dislike the taste to a point he won't eat the food you mixed it with, it wouldn't be any help.
Response from Pure Paw LabsJul 30, 2026
Thank you for giving DA-1 a try and for sharing your honest feedback. We're sorry it wasn't a good fit for your pup's taste. Every dog is different, and we truly appreciate you giving it a chance. Wishing you and your pup all the best in finding what works for them.
RR
Robert R.
Quick to respond
Quick to respond, supportive, and very helpful.
Thanks!
Response from Pure Paw LabsJul 30, 2026
Thank you so much, Robert! It really means a lot that you took a moment to share this. We're so glad we could be there to help and make your experience a positive one. If you ever have any questions or need anything for your pup, don't hesitate to reach out, we're always happy to help.
CS
Charles S.
I was cleaning my dogs ears weekly to…
I decided to try PurePaws because I was cleaning my dogs ears weekly to avoid infections. After using PurePaws I very rarely have to clean them. It has really works well for that. Thanks
Response from Pure Paw LabsJul 30, 2026
Thank you so much, Charles! It means a lot to hear DA-1 has helped keep your pup's ears healthier. We're so happy it's made things easier for both of you.
JG
Joe G.
Do not honor their guarantee
I bought my first package via Amazon. I was unable to follow the 6 week recommendation due to an unplanned trip. So I purchased my next package direct from the company. My third package arrived late and resulted in another break in the 6 week program. I finally was able to complete 6 weeks. The result was I saw no change in my dogs itching . I contacted customer service to get my refund. However, I was refused because they said it only covers the first 30 days. I find that confusing because the instructions say to provide a double dose for the first 6 weeks then a single scoop. So I am not only disappointed with the product but also with customer service and the company as a whole because you did not honor your guarantee.
Response from Pure Paw LabsJul 20, 2026
Hi Joe,
Thank you for taking the time to share your feedback.
We completely understand your disappointment and respect your opinion. However, we'd like to clarify a few points for the benefit of future readers.
As explained in our email correspondence, our satisfaction guarantee is 60 days, not 30 days. According to our records, your first order was delivered on March 31, and your refund request was submitted after approximately 90 days of use, which was outside our 60-day guarantee period.
Our support team carefully reviewed your account and applied the same refund policy that we apply consistently to all of our customers. While we always do our best to help, we must also ensure that our guarantee is applied fairly and consistently. Our guarantee terms, including the applicable time frame and refund eligibility, are clearly outlined on our website prior to purchase.
We truly care about our customers and their pets, and many of our pet parents can attest to our willingness to go above and beyond whenever a concern falls within our guarantee and support policies. In this instance, however, we were unable to make an exception as your request fell outside the stated guarantee period.
We're genuinely sorry that DA-1 wasn't the right fit for your dogs, and we sincerely appreciate that you gave it a thorough trial. We wish you and your pets all the very best.
SL
Sue Lynn S.
She is noticeably scratching less which…
She is noticeably scratching less which is very relieving, haven't seen much change in her energy yet, but hoping that will happen before long.
Response from Pure Paw LabsJul 20, 2026
Hi Sue,
Thank you so much for sharing your experience! We're thrilled to hear that your pup is already scratching less, that's wonderful progress and exactly the kind of improvement we love to hear about.
Energy levels can sometimes take a little longer to improve, as every dog responds differently. With continued daily use, many pet parents notice additional benefits over the following weeks as the ingredients continue to support overall health from the inside out.
We truly appreciate you giving DA-1 a try, and we hope you'll continue to see even more positive changes. Please keep us updated on your pup's progress, we'd love to hear how they're doing!
Wishing you and your furry friend all the best,
- The Pure Paw Labs Team🐾
RG
Rick G.
Great product
Great product, good customer service. My 14 yr Bagel has responded well. No more Appoquel, no itching at all. Seem a lot more lively. She’s old but still kicking. Thanks.
Response from Pure Paw LabsJul 20, 2026
Hi Rick,
Thank you so much for taking the time to share your experience!
We're absolutely delighted to hear that your 14-year-old Bagel is doing so well. Knowing that she's no longer itching and is feeling more lively is wonderful news. It's especially heartwarming to hear she's still happily "kicking" and enjoying life!
Thank you for trusting Pure Paw Labs to be part of Bagel's wellness journey. We wish you both many more happy, healthy years together, and we're always here if you ever need anything.
- The Pure Paw Labs Team
SH
Sarah H.
I had some concerns about my dog taking…
I had some concerns about my dog taking this product and reached out to Pure Paw Labs. I was lucky enough to have my concern answered by Sheerah and she was amazing. Thank you Sheerah!
Response from Pure Paw LabsJul 20, 2026
Hi Sarah,
Thank you so much for your kind words! It truly means a lot to us.
We're delighted to hear that Sheerah was able to address your concerns and provide the support you needed. Our goal is always to make sure every pet parent feels informed and confident when making decisions about their dog's health.
We'll be sure to pass along your lovely feedback to Sheerah, it will absolutely make her day!
Thank you for choosing Pure Paw Labs. We wish you and your pup continued health and happiness, and we're always here if you ever have any questions.
- The Pure Paw Labs Team 🐾
