Purely StoragePurely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Moving & Storage · Marlton, New Jersey
Excellent
Moving & Storage · Brooklyn, New York
Excellent
Moving & Storage · San Francisco, California
Excellent
Moving & Storage
Excellent
421 approved reviews, newest moderated first
Rosalie
They have been nothing but AMAZING! They are always helpful and willing to work with you, in a courteous manner. I could not ask for a better place to store my belongings
Response from Purely StorageOct 10, 2019
Thanks Rosalie, it's a pleasure doing business with you!
Debra
Clean and well kept
Response from Purely StorageOct 10, 2019
Thank you Debra, our team works very hard to make sure the property is always at its best.
MYRNA P.
great manager who helped me in procuring storage space
Response from Purely StorageOct 10, 2019
Thank you Myrna, we are always happy to help.
Barry
Very friendly people and very easy to get in and out of the storage facility. Storage area was very clean
Response from Purely StorageOct 10, 2019
Thanks Barry, we try to make it as simple as possible so our customers can get in, out, and off to enjoy their day!
Mrs D.
I been at this storage facility for almost 7 yrs. Its absolutely the best. Very convenient and affordable!
Response from Purely StorageOct 9, 2019
Thank you Mrs. Davis, it's a pleasure to have you as a customer!
Storage C.
I love the fact that I have 24 hour access, but the driving area is full of holes and debris. When it flooded, I got a little bit of water in my unit, but other than that, I like it allot!! The lady in the office is very helpful and sweet
Response from Purely StorageOct 8, 2019
Thank you for reviewing us. We've heard you and we are working diligently to get the potholes fixed!
Michelle
No refunds. I needed a lock, the office girl charged my debit card. Then realized that they were out of locks. She informed me I couldn't get a refund, it would be applied to my to my storage fee for the next month. I was paid two months in advance. I no longer needed the storage and gave notice. No refunds they assumed they would just keep my money. Now I'm waiting to hear from corporate office, to get my money back. The lock I was charged for.
Response from Purely StorageOct 4, 2019
I'm sorry about this Michelle. This is the first I'm hearing of it, if you could please contact me directly at [email protected] I'd like to look into this right way.
Customer
I wish 24/7 access would just be included in the normal price. I feel like I shouldn't have to pay extra for that. Otherwise, friendly staff and no issues so far. Seems secure.
Response from Purely StorageOct 4, 2019
Thank you for your review. We try to limit 24/7 access in order to provide better security on our property, so unfortunately we do have an extra cost associated with that for now. We will take your opinion into consideration as we are always looking for ways to improve.