Pure Health LLCReviews of purehealth100.com

I know it has been overwhelming to you for the coffee bean and raspberry ketone orders. HOWEVER, this is getting ridiculous. More orders, MORE HELP, you MAKE MORE MONEY so why does the consumer have to suffer. It has been OVER a month since I placed order. No word, no nothing, no product. JUST SIT AND WAIT.. CAN'T EVEN GET THROUGH ON THE PHONE TO CHECK ON ORDER. LIKE I SAID, JUST RIDICULOUS!!!!!!!!!!!!!!!

I ordered a product on May 3, 2012. Today is May 21, 2012 and I have not received the product, nor can I reach anyone by phone to follow up on the order. I received an order confirmation, but no tracking information was included.

Not very satisfied at this point would really like to recieve my order.

I never received my order. I emailed them back and never received any other correspondence!!!!!

I ordered my supplements a month ago and still have not gotten them!

I know you got alot of orders after the Dr Oz show but I finally received my order on 5/21/12 almost a whole munth which I think is a reasonable amount of time considering you were buried alive in orders. I'm sorry other people wrote not so nice things about the company (the company was bogus, etc.). I admit I got a little antsy when I tried to call the customer service number and got the message that the mailbox was full. I tell you it didn't look good for you for a few minutes until I could reason with myself and give you a little more time to fill orders. I'm giving you 4 stars for slowness but you probably rate 5 stars for dependability. Thanks for coming through.

While I appreciate the notification that the product was shipped on May 11th and your prompt debit of my account, I have yet to receive the product. Further, all attempts to call your customer service number have failed. Your inbox is filled and all telephone lines are continuously busy. My Confirmation # is 25765247C8. My email address is [email protected].

It's unbelievable because there hasn't been any. I did talk to someone once, right after I placed my order. After that, I could never get anyone except for a "this mailbox is full" message. I also emailed, twice and no response so far in almost a week. It does show on their website that my order shipped, 10 days ago, but I never received an email and a tracking number as I was told I would. At this point I am doubting it shipped. I did email to cancel the order, with cancel my order in the subject line (as well as invoice 33360 and order 2576455729) but never received any kind of response to that either. In my opinion, this first, and more than likely only experience, has left me very concerned about who I dealt with. I do understand that everyone was overwhelmed with the onslaught of orders after the Dr. Oz show, however, if they are unable to pick themselves up and have a dedicated team answering phones and emails after 26 days, this is not a company that is on its toes and doesn't have my best interests at heart. If I don't have a refund in a couple days, I'm contacting paypal and the BBB.