Pure Health LLCReviews of purehealth100.com

I would not buy from this company again. Two weeks after placing my order, I tried to call to inquire on its status--the phone number provided just rang and rang. So I tried to email an inquiry, three actually, with delivery receipts attached, two of which got deleted without reading, and the last just ignored since I never received the courtesy of a response. Those actions to me are unacceptable examples of customer service. The payment was processed, same day the order was placed actually--they obviously don't mind dealing with your money, just not you! The website is useless, it does not provide status information as you receive from other online merchants, telling me the date I placed an order really doesn't help much, just serves to remind me that it has been weeks and I haven't received an order for items that were indicated as in stock. Turn around time, even in high volume periods--as you would expect when a prominent doctor attaches his name to your company and/or product, should have been better anticipated and the company more adequately prepared. After reading many reviews, I see I was lucky in even receiving my order a total of three weeks from the date of order--maybe because it was a $100+ order, but even so, going forward I won't mind paying pennies more to deal with a company who stands not just behind their products but also recognizes and acknowledges that their customers are valuable. I foresee this sham of a company folding if they don't change their ways. If you choose to buy from this company, protect your purchase by paying with PayPal or with a credit card that protects against fraud when the high likelihood arises that you have to refute the charges from this company for not receiving your order, receiving empty bottles (as another poster received) or the wrong order entirely. Save yourself the hassle of dealing with this company!

It took a long time to get my order and when I emailed them about it I got no reply. Will think long and hard before I order from them again. Not to say I won't but never say never. Did not think they had good service.

I ordered this product and after two weeks and not receiving my product, I started a dispute with paypal to resolve it. I wanted my money back..a few days after starting a dispute, I escalated it to a claim, and a few days later, I received my product. I would not purchase from this company again.

I ordered products from you a few months ago and the service was prompt and professional but I ordered the same type of product about May 15,2012 --Today is June 6, 2012 and I have not received my product nor have I been given an explanation.

I was waiting for my order, placed on May 12, 2012, to arrive and after a couple of weeks went by, I sent an email to follow up. No response. I sent a second email. No response. I then found the toll free phone number and made a call - to learn that the order had never been shipped. They apparently printed out a label but it never made it to shipping. So now, it has been almost a month and I have to wait another week or more for delivery. This is very disappointing.

I sent in my order on May 12th. On May 18th I emailed the company asking why my order hadn't been shipped. I received no response. On May 20th I emailed again saying its very unprofessional and I'm getting very angry. My order was cancelled. The money was put back on my card and my invoice didn't change. I tried calling for two days and their phones didn't work. It was a computer who told me to press one to get to one place, then it would tell me to press another number and I would get sent back to the first place. I emailed them a third time saying this is ridiculous and I can't even officially cancel my order because there wasn't an option for that. A week or so later they took the money back off my card, causing an overdraft, and I got my order five days after. The whole experience was aggravating and I would never trust this site with my credit card again.

Too early to tell if/how well the pure green coffee bean extract will work. It's a little pricey and it took forever to finally be delivered (about three weeks). But, if it works as advertised I'll be more than happy.

Very poor customer service and no email correspondence. Order took over three weeks