Pure Health LLCReviews of purehealth100.com

Good product. It just takes too long to receive after you place your order.

I was not satisfied with the level of customer service and my experience with purehealth100! From the moment I placed my order online to the amount of time that it took to receive my order, everything was bad for me. I made several attempts to reach someone from your company to verify the status of my order both thru e-mail and the phone number listed but was not successful. I would have appreciated some form of communication on your part just to let me know what was going on. I found it very unprofessional on your part in not doing so. I was starting to think that I was scammed by one of those bogus Internet companies out there that would gladly charge your card but then fail to deliver the product. Overall my experience was less than pleasant and I will refrain from ordering any products from your company again in the future!

When I ordered I never got a confirmation when the product was shipped. It took three weeks to receivethe product!

While it took quite a long time to get my products, the price was pretty good and this was the ONLY site where I could find it. Exposure of the product on Dr. Oz made demand shoot up which explains the time delay, but I never did get a new email that my shipment was on its way. It simply just showed up about 6 weeks after I placed the order.

Maybe they were overwhelmed with orders. But I ordered 3 bottles of the green coffee extract and received only 2 but was charged for 3. I e-mailed but received no response. I called repeatedly but got a message that the voice mailbox was full. On one occasion I was able to leave a message and I did receive a call back several days later. Unfortunately I wasn't home to pick up the call and the person leaving me a message seemed very confused about why I had called and left a complaint. She then left me the same phone number to call that has the voice mailbox that is always full. After several more attempts to leave a message I finally just had to dispute the charge with my credit card company. I'm sorry to say I won't be ordering any more products from this company.

My order, the first, was delivered in three weeks. I consider this too long to wait. Several attempts, by phone and by e-mail, to find out if the order was fulfilled, were ignored. The confirmation of the order showed a bill to/ship to address inaccurate, which is why I wanted to check it. All this is a frustration I do not need, nor accept. Apparently the Company needs more, or more efficient, employees.

Hopefully the product will live up to expectations. The web site didnt say how long for delivery of the coffee beans, but my experience has been internet orders arrive within a couple weeks. I heard nothing after I placed the order. Pure Health didnt respond to my email and I couldnt get through by phone either. I FINALLY got an em that it was shipped on 28th and then didnt receive for a few more days. Definite room for improvement in customer service.

I placed my order on May 19 2012 and as of today, June 10, 2012, I have still yet to receive the products. when trying to call the number it rings a couple of times and then disconnects. I am very disappointed and am trying to go through the process of getting my money back.