Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCJul 12, 2012

Hi Tracy- I was very sorry to read about your recent order from Pure Health. We should have gotten back to you before now and that is our fault. I was just trying to check on your order and get all this sorted out. I could not find any record of it by your name or the invoice # attached to the email. If you would send me your confirmation # or a the last 4 digits of the card you paid with and expiration date. I can get all this sorted out for you. My email is [email protected]. Sincerly, Brent

Response from Pure Health LLCJul 12, 2012

Hi Karen, Thank you very much for your recent review of Pure Health. It is always great to hear from customers about their experiences. I was very sorry to hear that UPS charged you that brokerage fee. Once we learned that this was happening we decided to no longer use UPS as our Canadian carrier. I am very sorry that you had to pay that. We have switched over to USPS as our primary carrier and I assure you that if you were to place another order from us. There would be no such charge. I am very sorry that this had happened and thanks again for the review. Sincerly, Brent

Response from Pure Health LLCJul 12, 2012

Hi Courtney, I was very sorry to read about your experience with our company. I did some checking and I saw that we did indeed only ship you two bottles and that was totally our mistake. And I'm very sorry that you were not able to get through to us to get this sorted out. I will be sending you out the rest of your order right now. I am confient that if you to place another order with us. Everything would be mailed correctly and you would be able to speak with customers service about any issue that may come up. Again, I am very sorry about this. Sincerly, Brent

Response from Pure Health LLCJul 16, 2012

Hi Claudia, Wow that's amazing! I'm glad you are seeing results from our Pure Green Coffee Beans! I can assure you that even though you aren't seeing the results on the scale, beneficial things are happening to your body.. and remember muscle weights more than fat! Give it some time, and if you feel like it's moving a little slowly you can always increase the dosage. Some of the success stories I've heard have been taking 1600mg a day (4 pills). If you have any questions or need to reorder, please feel free to contact us! Samantha 1-888-3BE-WELL [email protected]

Response from Pure Health LLCJul 12, 2012

Hi Shirin, Thank you very much for your recent review of Pure Health. I was sorry to hear that you have not lost any weight yet. The Green Coffee Extract is an amazing suppliment. It does take some time to start losing weight. The people on Dr. Oz were actually taking it for 22 weeks. I know it can be frustrating when you were expecting a better results, but I know if you stick with the regiment you will see be very happy. Sincerly, Brent

Response from Pure Health LLCJul 12, 2012

Hi Gayle, Thank you very much for your recent review of Pure Health. It is always great to hear from customers about their experiences. I just wanted to let you know that we have just made available an economy size bottle of the Green Coffee Bean Extract. It has 90 capsules and is $26.99. That is a 30% discount on the price of 3 individual bottles. We are planning on offering more of our suppliments in this size, but its just the Green Coffee Bean right now. Thanks again for the review and your order! Sincerly, Brent

Response from Pure Health LLCJul 12, 2012

Hi Steven, Thank you very much for your recent review of Pure Health. I was very sorry to hear about what happened with your second order. We have been made aware that UPS is doing this for some of our Canadian orders. This has absolutely nothing to do with us. We are not getting any of that fee. That is UPS's brokerage fee. The $15 shipping you pay, normally covers this. Once we learned that UPS was going this we stopped using them as our carrier in Canada. USPS is now our sole carrier to Canada. I assure you that if you were to place another order from us, there would be no such fee. Again, I am very sorry this has happened. Thank you again for the review and your order. Sincerly, Brent

Response from Pure Health LLCJul 12, 2012

Hi Arthur, Thank you very much for your recent review of Pure Health. I was very glad to read that the Raspberry Ketones are helping with your weight management. We have just started offering Pure Saffron. It is a natural appetite suppressant. Check us out on the website or facebook for more information. Thank you again for the review and your order! Sincerly, Brent